APR chapter seven answers

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10 Terms

1
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Relationship marketing is also called transactional marketing

false

2
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Review and revision of a formal marketing plan is an ongoing activity

true

3
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Pure Necessities produces a line of natural home cleaning products. It just developed an easy-to-use hardwood floor cleaner that thoroughly disinfects the floor without leaving any sticky residue or dulling of the woodgrain. If Pure Necessities follows the common practice for firms with a new product, which method of allocating funds will it most likely use?

share-of-market/voice

4
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What statement is true about the marketing plan?

the synergy it creates

5
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What is the principal benefit of integrated marketing communications (IMC)?

It can be long and complex or very brief.

6
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The ________blank perspective of integrated marketing communications (IMC) sees customers as partners in an ongoing relationship, recognizes the terminology they use, acknowledges the importance of the whole communications system, and accepts the many ways they come into contact with the company or the brand.

outside-in

7
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Angie had an outpatient procedure yesterday at a local medical center. A representative called her today to ask how she was doing and whether she had any questions. Which of Kotler and Armstrong's levels of relationships is illustrated by this call?

accountable relationship

8
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Aaron is charged with developing a positioning strategy for a new cologne from Calvin Klein. To reach the cologne's target audience and set it apart from competitors, he'd like to use pop singer Charlie Puth as a spokesperson for the cologne. Which approach is Aaron most likely using in his positioning strategy development?

cultural symbol?

9
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Corporate objectives are expressed in terms of net worth, earnings ratios, growth, or corporate reputation

true

10
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Plants Over Pork is introducing fresh, not frozen, plant-based breakfast sausage into supermarket meat cases. After creating awareness for the product, the company wants to communicate that the product has a classic breakfast sausage taste, is healthier than regular sausage, and is produced sustainably. The message that the company wants to communicate represents the ________blank task of the advertising pyramid.

comprehension