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Patient Care Standards
Provide - timely, respectful, quality services
Practice - radiation safety
Prevent - spread of disease
ALSO - provide comfort (talk in gentle voice, be empathetic)
Infant Handling
Speak quite & calmly (scared of loud noise)
Don’t walk away from them (scared of falling)
Hold them securely (scared of falling)
Calm, rested facial expression (as that their main form of communication)
Gender Identity & Communication
Using preferred name and pronouns.
Introduce yourself with pronouns (if comfortable)
Use gender neutral pronouns and language (like they, all, friends, folks)
LGBTQ+
acronym of lesbian, gay, bisexual, transgender and queer
Non-binary or genderqueer
spectrum of gender identities that are not exclusively male nor female.
Transgender
umbrella term for people whose gender identity is different than cultural expectation based on gender they were assigned at birth.
Patients EXPECT high-quality service so…
You should strive to EXCEED patient expectations
Telephone Etiquette
Be PROFESSIONAL
Keep the number of rings to a minimum.
Identify yourself and your department
Enunciate Carefully
Personalize the Call.
Know how to work the phone.
Ask for permission to place caller on hold, and check in periodically
Thank the caller
Let them hang up first
Speaking with limited English-speaking patients
Speak loudly, NOT loudly
Face patient, use facial expression, images, and gestures
Avoid difficult words
Rephrase and summarize often
Do NOT ask yes or no questions
Conflict Resolution
EFFECTIVE LISTENING
good eye contact
face the person directly
look relaxed physically
use facial expressions to show concern
give complete attention
avoid interrupting
Sympathy VS Empathy
Sympathy - Recognition & Understanding & Acknowledging of another person.
Empathy - Experiencing the feeling of another, similar personal experiences, Emotion
X-Ray Room Components
X-Ray Rube, Control Panel, Table, Wall Bucky
X-Ray Tube and Bucky Tray MUST…
be aligned to get accurate images
X-Ray Tube
Directional Buttons
Collimator
Cathode
Rotating Anode
Control Panel
Allows Selection of Technical Factors (mAs kVp)
Electron Cloud Production
current heats cathode filament producing the electron cloud know as mA
Heat Production in X-ray Tube
Most electrons produce heat, 1% Xrays due to energy conversion where there is a sudden deceleration of electrons at the anode.
mAs Control
mAs - milliampere per seconds, determines number of x-rays produced. the greater the mA, the greater the amount of radiation produced.
CONTROLED ON CONTROL PLANE
Cathode
the negative electrode
inside x-ray tube
Anode
positive electrode (target that electrons hit)
inside the x-ray tube
kVp
quality
penetration (strength of beam)
greater penetration the more radiation hitting the image receptor
voltage applied (acceleration of electrons)
mA
quantity
dose
Fluoroscopy
live-action of the interior of the body
uses contrast (varying radiation-absorbing properties) such as barium, iodine, and air
ex. upper gi (barium)
Digital Radiography
a method of obtaining digital images through computer hardware and software instead of film or screens.
2 KINDS (Computed and Direct)
CR vs DR
Main Distinction - direct connection between the exposure unit and the processing unit
Radiographic Densities
Air, Fat, Muscle, Bone
ALL effect imaging parameters and quality
Contrast in Imaging
Subject Contrast - variation in brightness levels, difference between 2 tones.
Helped with Contrast Media, like barium, iodine, air
Image Detail Factors
Spatial Resolution (Distinctness & Sharpness)
Distortion & Magnification (Change in shape & Size)
Subject Contrast (Difference between 2 Tones)
Brightness (Amount of Light Emission of Display Monitor)
Receptor Exposure (Amount of Radiation reading the IR)
Patient Preparation
History Taking
Explaining the Procedure
External Patient Preparation
History Taking
Explaining the Procedure
Remove objects that would interfere with imaging
Internal Patient Preparation
History Taking
Explaining the Procedure
Fasting, enemas (removal of fecal material/gas) or Contrast Media
Bucky Tray
component of a radiography table or stand that holds the image receptor and incorporates a grid to reduce scatter radiation, improving X-ray image quality.
Small Bowel Exam
Used to look at tumors, inflammation, obstructions and malabsorption of nutrients.
Fluoroscopy Study
Drink more Contrast, continuation of UGI, REPEAT
Biliary System Imaging
Endoscopic Retrograde Cholangiopancreatography (ERCP)
Used to diagnose abnormalities in the biliary sytem or pancreas.
Contrast Medium injected into common bile duct after fiberoptic scope is passed into esophagus, stomach and duodenum.
Arthrogram
Largely used in MRI
Evaluates diarthrodial joints (knee, shoulder, joint)
Contrast medium injected into joint space (Fluoroscopy)
Myelogram Imaging
Generally replaced by MRI
Examination of the Subarachnoid Space of the Spinal Cord
Water-soluble contrast media injected (Fluoroscopy) through Back or Neck
Vein Imaging (Venogram)
study of veins after the injection of contrast
Quality of Care Evaluation
Customer Service Industry (patient and families are the customers)
The Joint Commission (TJC) - complain system must exist.
Communication, Concern and Caring
EXCEED YOUR PATIENT’S EXPECTATION
Thoracic Cavity
Most Commonly radiographed structure.
Of the Chest
Evaluates heart, lungs, tumors, fractures.
Why a Left Lateral Chest?
because it is closer view of the heart.
PA View
Posterior to Anterior View.
Majority of time & Best Results.
Stomach is directly on the Image Receptor.
AP View
Anterior to Posterior View.
DO NOT MOVE TRAUMA PATIENTS B/C
you did not want to cause further injury. especially with spinal or neck injuries.
MRI is better at showing… than CT
soft tissue in for detail