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leadership in healthcare
management base or bedside leader
Institute of Medicine Reports (IOM) that resulted in awakening to the problems in healthcare
1. to err in human: building a safer health system
2. crossing the quality chasm: a new health system
3. health professions education: a bridge to quality
4. keeping pts safe: transforming work enviornment of nurses
to err is human: building a safer health system IOM resulted in
the start of patient safety movement
to err is human IOM found
medical errors as the leading cause of death in US, more than motor vehicle accidents (MVAs)****
there are errors in healthcare; we need to solve this!!
Medical errors= leading cause of death!!!
to err is human IOM brought attention to
errors in healthcare
crossing the quality chasm: a new health system for the 21st century IOM
outlines 6 aims for healthcare improvement to prevent errors
6 aims for healthcare improvement to prevent errors are….
safe systems (minimize harm to patients), effective (based on scientific knowledge), patient centered, timely, efficient (make sure we have equipment/supplies), equitable
safe systems in healthcare improvement are…
designed to minimize harm to pts
effective as an aim in healthcare improvement….
based on scientific knowledge. avoid under or over use of healthcare services
patient centered as an aim to healthcare improvement…
responsive to patients to include their preferences and values and involve them in their care
efficient as aim for healthcare improvement…
we should have the equipment and supplies we need but avoid waste to keep cost down
equitable as aim for healthcare improvement….
for anyone without disparities or inequalities
health professions education: a bridge to quality added on
informatics as an aim
keeping patients safe: Transforming the work environment of nurses IOM improved
patient safety by changing nursing working conditions and demands. Look for potential improvements
Health profession education: a bridge to quality…what are the five core competencies for health care professionals?
Patient Centered Care
Interdisciplinary Teams
Evidence-Based Practice
Quality Improvement (identifying errors and hazards)
Informatics
potential improvements found in keeping patients safe IOM
focus on nurses role (with effective staffing of nurses we can improve the quality of care), staffing, hours, environment, resources
nursing response to patient safety movement
Quality and Safety Education for Nurses (QSEN)
idea of QSEN
nursing educators are responsible for every nurse being educated to deliver high quality safe pt care as a member to an interprofessional team
goal of QSEN core competencies
prepare nurses with the knowledge, skills, and attitudes (KSAs) necessary to continuously improve the quality and safety of healthcare
QSEN adapted the five competencies outlined in Health Professions Education: A Bridge to Quality what 6th aim/competency did they add??
safety
role of ANA
Set the standard!!!
sets expectations for competent practice across the profession
2 documens used by ANA
Nursing scope and standards of practice (what an RN can/cannot do)
The code of ethics for nurses
nursing scope and standard
what RN should and shouldn’t do in their role. "job description"
ANA defines the
who, what, where, when, why, and how of nursing
who
educated, licensed, and titled nurses
what (ANA definition)
caring (art & science), protect/promote/optimize health, prevent illness, facilitate healing, alleviate suffering, advocacy (across individuals, families, groups, communities, populations)
when/where
anytime nursing knowledge or care is needed, any environment with need
why
responsibility to society's health needs
ANA how is defined by***
ANA scope and standards
federal regulations
state nurse practice acts
agency policies
ANA standards of practice
nursing process (Assessment→Evaluation)
who can take care of unstable pts
only RN
who can assess, evaluate, and teach
only RN
standards of professional performancee
behaviors in and out of professional role can affect us
every nurse is responsible for
ANA standards of professional performance
ANA standards of professional performance
Ethics
Advocacy
Respectful and equitable practice
Communication
Collaboration
Leadership***
Education
Scholarly inquiry
Quality of practice
Professional practice evaluation
Resource stewardship
Environmental health
state law defines
scope and rules/regulations
example of scope and rules/regulations
what can be delegated, who can be a teacher of nursing, who can be a preceptor
board of nursing is responsible for
licensure, discipline, enforcement
board of nursing exists to
protect the public from nurses
board of nursing enforces
rules/roles/regulations, standards for compact license
discipine from board of nursing
reprimand, probation, suspension, revocation
federal regulations
joint commission, Centers for Medicare and Medicaid (CMS)
joint commission
accreditation, safety standards, national pt safety goals
CMS
regulations tied to medicare/medicaid funding
ex: discharge education with HF → readmitted within 30 days - hospitals funding is cut
example of nursing federal regulations
med admin with 2 pt identifiers, readmission rates and funding
agency policy
expected course of action Ex: skin checks
agency procedure
specific steps for a task Ex: foley
agency protocol
detailed plan. ex: hypoglycemia protocols
nurses must follow
agency AND state practice laws. be aware of board of nursing laws so we can see if agency tries to go around it
we are highly regulated by
ANA
ANA sets
ethical and professional foundation of nursing
scope guided by
ANA standards, nurse practice acts (state level), policies (agency), federal regulations
nurses must balance
ethics, competence, advocacy, and safety