Caregiving (Dr. Flor Therapeutic Communication Exam)

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10/19/2026

Last updated 2:08 PM on 10/19/26
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9 Terms

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Therapeutic Communication

A purposeful form of communication used in healthcare

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Respect, Empathy, Honesty, Privacy and Confidentiality, Acceptance, and Professionlal boundaries

Principles of Therapeutic Communication

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Open ended, close ended, clarifying, and probing questions

Types of questions in verbal communications

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Open ended questions

“tell me about your pain”

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Close ended questions

“Do you have fever?”

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Clarifying Questions

Can you describe what you mean by dizzy?”

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Probing questions

“Can you tell me about what happened?”

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Active Listening

Give the patient your full attention, maintain appropriate eye contact, and do not interrupt

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Signs and symptoms, allergies, medication, past medical history, last oral intake, and events leading to the problem

SAMPLE History framework