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Vocabulary flashcards covering clinical ethical decision-making steps, ethical principles, malpractice elements, SBAR, workplace violence, safety/body mechanics, medication administration guidelines, dosage calculation rules, and quality improvement tools.
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Clinical Ethics Decision-Making Sequence
The five-step process: Assess situation, Frame the question, Perform ethical analysis, Share and negotiate, and Learning/preventive ethics review (Assess -> Frame -> Analyze -> Share -> Learn).
Step 1 of Clinical Ethics Decision Making
Assess situation: clarify facts and identify decision makers.
Step 2 of Clinical Ethics Decision Making
Frame the pending medical decision and ethical question (formulating the 'should' or 'ought' question).
Step 3 of Clinical Ethics Decision Making
Perform ethical analysis: explore principles, values, motivations, and conflicting interests, and define the options.
Step 4 of Clinical Ethics Decision Making
Share and negotiate: give perspectives and balance principles and interests to reach a resolution.
Step 5 of Clinical Ethics Decision Making
Learning and preventive ethics review: ask how this could be avoided in the future.
Non-maleficence
The ethical obligation to cause no harm.
Beneficence
The ethical duty to act for the patient's benefit.
Fidelity
Keeping commitments and staying faithful to professional responsibilities.
Veracity
Truth-telling in healthcare practice.
Autonomy
Respecting the patient's right to self-determination.
Confidentiality
Not disclosing a competent patient's diagnosis to family members if the patient has asked for that privacy.
Four Elements of Malpractice
The legal components required to prove malpractice: duty, breach of duty, causation, and damages.
SBAR
A standardized communication framework standing for: Situation, Background, Assessment, and Recommendation.
Horizontal / Lateral Violence
Aggressive behavior between peers, such as rumors, intimidation, uncooperative conduct, and social media abuse.
Vertical Violence
Hostile or inappropriate behavior between different authority levels (e.g., manager to staff, staff to manager).
Third-Party Violence
Violence directed toward healthcare staff originating from a patient, family member, or visitor.
External Perpetrator
A perpetrator of workplace violence who has no relationship to the facility or staff (e.g., a robber or gunman).
Professional Confrontation of Unsafe Behavior
An interaction that is respectful, private, and focused on behavior and patient safety; it is NOT considered bullying.
Lifting Body Mechanics
Guidelines to prevent injury: maintain a wide, stable base, bend knees, keep load close, do not twist at the waist, and raise the bed to a workable height.
Protocol for Damaged Electrical Equipment
Remove the equipment from service, label it, and send it for repair.
RACE
Fire safety response protocol: Rescue (anyone in immediate danger), Alarm, Contain (close doors), and Extinguish / Evacuate.
ER / XR / SR Medications
Extended-release or sustained-release formulations that must be swallowed whole; NEVER crush, chew, or split them.
Scored vs. Unscored Tablets
Scored tablets can be split; unscored tablets are not assumed to be split (clarify or get a different strength).
Suspension
A liquid medication formulation that must be shaken well prior to administration.
Reconstituted Liquid
A medication reconstituted with diluent; calculate doses using the final concentration on the label, NOT the volume of water added.
Feeding Tube Medication Administration
Administer liquid forms whenever possible; NEVER place an intact tablet directly into a feeding tube.
Single-Dose Vial
A vial intended for one patient and one use only; any remainder must be discarded.
Multiple-Dose Vial
A vial that can be accessed and used more than once, only if stored and dated properly.
Controlled Substance Labeling
Indicated by the letter 'C' combined with a Roman numeral indicating its schedule (e.g., 'CII').
Two Patient Identifiers
Acceptable identifiers include full name, date of birth (DOB), ID band, and the MAR. Room number, patient appearance, and relatives are NOT acceptable identifiers.
Three Medication Checks
Verification of medication: before preparing the medication, after preparing it, and at the patient's bedside.
Protocol for Unfamiliar Medications
Look up any unfamiliar medication in an approved drug reference guide or formulary before administration.
Bedside Medication Rule
NEVER leave medications at the bedside; return the medication if the patient cannot take it at that time.
Medication Error Action Steps
Assess the patient -> notify the healthcare provider -> document/file an incident report. NEVER mention the incident report inside the patient chart.
Dosage Calculation Formula
(D÷H)×Q=Amount to give, where D is desired dose, H is dose on hand, and Q is quantity.
Leading and Trailing Zero Rules
Always include a leading zero before a decimal (e.g., 0.5); NEVER include a trailing zero after a decimal (e.g., .50).
Metric Weight and Length Equivalents
1kg=1,000g; 1mg=1,000mcg; 1g=1,000mg; 1cm=10mm.
Metric and Household Volume Equivalents
1L=1,000mL; 1tsp=5mL; 1Tbs=15mL; 2tbs=1oz; 1oz=30mL.
Root Cause Analysis (RCA)
A retrospective review conducted AFTER an error occurs to identify system-level causes.
Failure Mode and Effects Analysis (FMEA)
A prospective analysis conducted BEFORE harm occurs to locate potential failures in a process.
Continuous Quality Improvement (CQI)
A process that examines existing processes and events surrounding errors before creating corrective fixes.
IOM Quality Dimensions
The six healthcare quality aims defined by the Institute of Medicine: safe, effective, patient-centered, timely, efficient, and equitable.
Incident Report Requirements
Must contain objective facts only (patient ID, date, time, location, description of what happened, patient condition, and reporter name) with NO blame, opinions, or assumptions; used strictly for risk management and quality improvement, NOT placed in the chart.