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Vision
long-term aspiration; no specific targets
Mission
present purpose + core values
Strategic objective
long-term, whole organization
Tactical objective
short-term, one department
Growth (objective)
increase scale; risk: cash flow problems
Profit (objective)
rewards risk, funds investment
Shareholder value
dividends + share price ↑
Ethical objectives
based on moral principles
CSR
responsibility for social and environmental effects
CSR: + / −
+ ethical image ⟶ customer loyalty / − costs ↑ ⟶ short-term profit ↓