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What is De-escalation
The use of non confrontational verbal skills and body language to facilitate the best possible outcome
Establishing what many help officers recognize an emotionally disturbed person which could allow officers to resolve a situation without use of force
A dialogue
What is the goal of De-escalation
To redirect behavior and generate voluntary compliance by using verbal techniques; Using EAR model
What should you do whether de-escalation works or not
Document it
What is the E.A.R. model
Engage (Dialogue)
Assess (Medical, drug, alcohol, traumatic event)
Resolve (Gaining voluntary compliance)
What are Secondary uses of De-escalation
To delay and distract someone
What is S.E.T and why is it important
Safety
Environment
Time
It is important for any de-escalation to be successful; All three things must occur
What does S.E.T. mean
Safety (De-escalation is a tactic to be used on non-violent individuals)
Environment (De-Escalation will only work in a environment that supports conversation)
Time (De-escalation is a process that takes time, building a rapport and engaging with people can’t be rushed, situation must allow enough time)
What are some De-escalation techniques
Stay calm and use a calming voice
Be aware of body language
Use active listening
Be non-judgmental (Focus on subject’s feelings)
Treat with dignity and respect
Use restatements to clarify what subject said
Utilize open ended questions
Allow the subject to talk
Do not use over used expressions (CALM DOWN, CHILL OUT)
What are some techniques for De-escalation: S. Assault
What are Positive CRT outcomes
-Decreased incarceration
-Reduced Injuries
-Bolsters advocacy
-Increased willingness to call us for help
What is NAMI
National Alliance on Mental Illness
Largest mental health and advocacy organization
Family based
Provide: education, support group
What is Stigma
A distinguishing mark of social disgrace
Caused by a lack of knowledge that leads to: Fear, Rejection, Avoidance, Discrimination
What is Cultural Competence
Cultural Awareness- Development of sensitivity and understanding
Cultural sensitivity- Understanding and knowledge of similarities and differences without assigning value to them
Cultural Knowledge- Familiarizing with characteristics, history, values, beliefs, and behaviors of cultural groups
What are some things that make us different
Biology
Ethnicity
Family life
Religion
Geography
Experience
What are some common barriers to treatment
Stigma
Language barrier
Cultural explanations for problems
Inability to culturally competent services
cost
Clinical biases
What are some steps to take cultural competence
Avoid making judgments
Respect others cultures/beliefs
Know your limits in dealing with other peoples’ cultures
Recognize your own biases
Understand your personal style effects others
What is a Crisis
Upset in one’s normal state
What is the Ultimate goal for crisis intervention
to resolve the immediate crisis in a way that no one is harmed and the client gets the help or direction that they need; transition the person in crisis from a street critical incident to a stabilized, safe state and treatment
What kind of statements should I use towards a person in crisis
“I” statements
What are three aspects to remember when dealing with a crisis
Safety and security, Validation, Preparing for what’s next
What is empathy
Understanding what someone else is feeling because you experienced it
What is Sympathy
Acknowledging another person’s emotional hardships and providing comfort
What are some examples of different mental illness
Mood disorders- Depression, Bipolar Disorder (Manic Episodes & Depression
Anxiety Disorders- PTSD
Psychotic Disorders- Schizophrenia
Eating Disorders- Anorexia, Bulimia
What is Depression
Major Depressive disorder
Depression is the number one disability
A common medical illness characterized by persistent sadness, low mood, and a loss of interest in activities
What is Bipolar Disorder
Combination of Depression and Manic Episodes
A manic episode is an intense, sustained period of abnormally elevated or irritable mood, energy, and activity.
Typically last a week at a time
Episodes of risky behavior
What is Schizophrenia
Psychotic disorder
Chronic mental health condition characterized by a combination of schizophrenia symptoms (like hallucinations or delusions) and severe mood disorder symptoms (like depression or bipolar mania)
Usually managed through a personalized mix of antipsychotic medication, mood stabilizers, and psychotherapy
What are some common effects of schizophrenia
Thoughts
mood
feelings
behaviors
the ability to relate to others
What are hallucinations
Sensory perceptions that occur without any external stimulus. They feel completely real and can affect any of the five senses
What are delusions
A fixed, false belief that is firmly held despite clear, contradictory evidence
What are the different types of delusions
Persecutory- Belief in being tormented, followed, spied on, or conspired against
Grandiose- Belief that one possesses exceptional greatness, power, or authority
Erotomanic- Belief that another person, often someone famous or unattainable, is deeply in love wit them
Somatic- Belief that something is physically wrong with their body or that they have a severe medical condition
What is a personality disorder
A person’s emotions or behaviors interfere with their daily life
What is Eccentric Personality disorder
The person has a continual pattern of abnormality in the way they think, the way they express themselves, and/or the way they relate to others. They can be very suspicious of others and events. They may have unusual speech or expressions. They may also isolate themselves
What are some types of eccentric personality disorder
Paranoid Personality disorder
Schizoid personality disorder
Schizotypal personality disorder
What is Dramatic Personality disorder
Consistent pattern of violating social norms
Impulsive
Excessive emotions
Grandiosity
Acting out
Violating personal spaces
What is the treatment for personality disorders
Psychotherapy and medications for the symptoms
What are Eating disorders
Anorexia nervosa- The restriction of nutrient intake relative to requirements, which leads to significantly low body weight
Bulimia- A person eats large amounts of food and then rids the body of that food before it can be absorbed
What is Substance Use Disorders
Commonly called Addiction
Use continues even with negative consequences
Disrupts daily function
Brain disease
Chronic disorder
What is the progression of Abuse to Addiction
The four stages of addiction
Experimentation
Used to alter mood
Preoccupation
Powerlessness
What is a developmental disability
Disability manifested prior to the age of 18
Major impairments to daily function
lifelong
mental and/or physical
begins during birth, infancy, within the first four years of life
Major types of developmental disabilities
Intellectual disabilities
Autism
Behavioral disorders
fetal alcohol syndrome
learning disabilities
epilepsy
cerebral palsy
What are Intellectual disabilities
Have significantly lower intellectual and adaptive functioning
What is Autism
Spectrum disorder/ neurodevelopmental disorder
Appears during the first three years of life
lifelong disability
lack of social responsiveness and communication abilities
compulsive behaviors
resistant to change
may not make contact
What is Fetal Alcohol Syndrome
Physical and mental defects
Developed in a fetus
Exposed to high levels of alcohol consumption during pregnancy
Can cause malformed brain cells
Sensitive to pressure, sounds, bright lights
What is Dementia
Gradual and continual decline in cognitive abilities that onsets in adulthood. May include problems with memory, physical skills, social skills, and ability to function with daily life skills
What is Alzheimer’s Disease
Disease of the brain
Destroys brain cells
Form of Dementia
Women over 65 are at most risk
What are some warning signs of Alzheimer’s Disease
Memory loss
Change/inability to plan or solve problems
What are some common behavior - wandering
Aimless wandering
Purposeful activity
Unpredictable
Often become lost
Frequently end up in unsafe area
What is sundowning
Wandering in the afternoon; Believed to be caused by the inability to see well
What are some warning signs of alzheimer’s disease with drivers
Erratic driving with slow or poor traffic decisions
intoxicated like behaviors
disoriented or lost behaviors
inability to pull over safely
May be defensive
What are Suicide Risk Factors
Past attempts
Family history of suicide
Abuse
Life Crisis
Access to more lethal means
Treatment barriers
What is Excited Delirium (Hyperactive Delirium with Agitation)
No medical or psychiatric diagnosis
Subjects behavior indicates the syndrome
Manifest acute behavior problems (oppositional, defiant, angry, paranoid and aggression
Attempts to calm will further aggression and violence
Control techniques can be difficult to use
Upped heart rate, increased strength, grunting, pale skin
What are some suggestions for handling excited delirium
Getting backup
Attempt to contain the subject
Get control of the subject as soon as possible
How is Delirium characterized
Insidious disturbance in the level of consciousness and a change in mental status
What kind of restraint position should be used on someone with excited delirium
Placed in the supine position (left side preferred)
Should maximum restraint be used with someone with Excited Delirium
No, can lead to an in-custody death
What are Co-Occurring disorders
Any combination of two or more disorders
What is order to apprehend
Court ordered lay affidavit
O.C.G.A.- it gives law enforcement authority to pick up pursuant to the court order
The order to apprehend provides approval for evaluation only
What is a Lay affidavit
two people testify in court
Observed person within the last 48 hours
Believed the person is suffering with mental illness
Must describe behaviors/thing the person said leading them to believe the person has mental illness
judge determines if enough probable cause to sign order to apprehend
How long is a Lay affidavit good for
7 days; must be picked up within those 7 days
What does an Order to apprehend do and not do
Requires evaluation only
Hospital has 48 hours to conduct evaluation
Does not guarantee treatment
What is Officers Authorized to Pick Up
Under O.C.G.A 37-3-41, Law enforcement officers are statutorily authorized to pick up and transport a mentally ill person to an emergency receiving facility pursuant to a physician certificate , a court order, or by a requesting facility when the person left without permission during involuntary treatment
Officer must confirm 10-13 order, not person left against medical advice
What is a Physician’s Certificate
Known as a 1013
Physician can execute
-Physician must have personally examined the person within 48 hours, and find that the person is mentally ill and requires involuntary treatment
Allows for evaluation under OCGA 37-3-41(a)
What is Emergency Admission by Law Enforcement
OCGA 37-3-42
Must meet 2 criteria
-Person is committing or has committed a crime
-The officer has probable cause for believing that the person is a mentally ill person
-Consulted with physician/receiving facility
Officer does not have to formally charge
Officer must submit a written report
Officer must complete a 1013
Psychologist is equal to medical physician
What level of restrictive means should be used to transport a 1013
Least restrictive possible
What is Voluntary Consent Transport
“Consent” in these situations is held to the same standard as a consent in other areas of police work
Consent must be free and voluntary
Consent is not free and voluntary after a threat of arrest is made
What is the Good Faith Protection
Law enforcement is cleared from being charged with False Imprisonment when they conduct a procedurally valid process/investigation and act in good faith
What is General Adaptation Syndrome
Stage A: Alarm system
Stage B: Resistance
Stage C: Exhaustion
What is Stage A: Alarm Reaction
The alarm reaction stage refers to the initinal symptoms the body experiences when under stress; “Fight or Flight”
What is Stage B: Resistance
After the intinal shock of a stressful event, the body repair itself
Body may still remain on high alert for a while, but still repairs
What is Stage C: Exhaustion
The result of prolonged or chronic stress
Can drain you physically, mentally, or emotionally
What are some Natural Responses to stress
Cortisone
Thyroid
Sex hormones
Digestive tract
Sugar and insulin
Racing heartbeat
Skin
Senses
What are the different types of Legal Liability
Criminal Liability
Civil Liability
Administrative Liability
What is Criminal Liability
The liability that arises out of breaking a law or committing a criminal act
What is Civil Liability
Liability imposed under the civil as opposed to the criminal law
Can result in monetary awards for nominal, or punitive damages or injunctions
What is Administrative Liability
Police agencies are governed and bound by their administrative rules and procedures
What codes fall under criminal liability
State- OCGA 16-5 (Crimes against a person)
Federal- Title 18 USC 241 and 242
What code falls under Civil Liability
Under Federal law - Title 42 USC
What is Vicarious Liability
A supervisor is responsible for the acts of his subordinates
What are the articles of OCGA Title 16-5
Article 1 - Homicide
Article 2 - Assault and battery
Article 3 - Kidnapping, False Imprisonment, and related offenses
What does 16-1-3 cover
Affirmative defense; Unless the state’s evidence raises the issue invoking the alleged defense, the defendant must present evidence thereon to raise the issue
What are defenses to state prosecution
Conduct is justified under 16-3-21
Person conduct is reasonable fulfillment of his duties
Person conduct is in reasonable discipline of a minor by his parents
Person conduct is reasonable and in performance in the course of making a lawful arrest
Person conduct is justified for any reason under the laws of the state
What is Conspiracy against rights (Title 18 USC 241
If two or more people conspire to injure, oppress, threaten, or intimidate any person in the free exercise or enjoyment of any right or privilege secured to him by the exercise of the same shall be guilty of a felony
What is 18 USC 242
Whoever, under the color of any law, willfully subjects any person in any state, territory, commonwealth, possession, or district to the deprivation of any rights, privileges, or immunities secured or protected by the constitution or laws of the united states by reason of his color, or race, than are prescribed for the punishment of citizens
What are some federal felonies
18 USC 1001- Making false statements
18 USC 1512 - Tampering with a witness, victim, or an informant
18 USC 1519 - Destruction, alteration, or falsification of records in federal investigations
18 USC 1621 - Perjury
What is Tort
A civil wrong for which a remedy may be obtained usually in the form of damages
What is State Tort
OCGA 51-1-1; An unlawful violation of a private legal right other a mere breach of contract, expressed or implied
What are the Categories of State Torts
Intentional Torts - When there is an intention on the part of a peace officer to bring some physical or mental harm to another person
Negligent Torts - When an officer performs a reasonable act within his/her scope of duty but without due care
What are the Eight areas in Georgia Law that cover intentional torts
Abuse of process/ Malicious prosecution
Assault and battery
Defamation
Excessive force
False arrest/imprisonment
Intentional infliction of emotional distress
Invasion of privacy
Wrongful death
What is Cause of Action for Physical Injury (OCGA 51-1-13)
A physical injury done to another shall give a right of action to the injured party; Whatever may be the intention of the person causing the injury, unless he is justified under some rule of law
What is Violent Injury or Attempt to Commit Injury (OCGA 51-1-14)
Any violent injury or illegal attempt to commit a physical injury upon a person is a tort for which damages may be recovered
What is Ordinary diligence
Degree of care which is exercised by ordinarily prudent persons under the same or similar circumstances
What is the absence of Ordinary diligence
Ordinary Negligence
What is Extraordinary Diligence
Extreme care and caution that very prudent and thoughtful persons exercise under the same or similar circumstances
What is the term for the absence of Extraordinary Diligence
Slight negligence
What is Slight diligence
Degree of care which every man of common sense, however inattentive he may be, exercises under the same or similar circumstances
What is the Good Faith Defense
A state of mind consisting in:
Honesty in belief or purpose
Faithfulness to one’s duty or obligation
Observance of reasonable commercial standards of fair dealing in a given trade
Absence of malice
What is 42 USC 1983
Also known as the “Ku Klux Klan Act”
Part of the civil rights act of 1871
Provide civil remedy against the abuses that were being committing in the southern states, especially by the Ku Klux Klan
What is Federal Civil Liability (42 USC 1983)
It is wrong to violate a persons civil rights
What is Rights Protected
The other element of 1983 liablilty is the requirements that the acts must violate a federal constitutional right or statute