LECT5 Technology Cost Analysis

Technology Cost Analysis

________ is the systematic process of identifying, estimating, classifying, and comparing the costs associated with acquiring, implementing, operating, maintaining, upgrading, and eventually replacing or retiring technology

Information systems

_______ require combinations of hardware, software, data, telecommunications, people, and procedures. Consequently, organizations must consider more than the purchase price of a particular computer or software application when evaluating technology investments

initial, continuing

A proper technology cost analysis considers both ____ costs and _____ costs.

Technology costs

______ include the resources required to acquire, implement, operate, maintain, and support information technology

Hardware

_____ refers to the physical components of an information system

Software costs

______ relate to the applications and programs required by the organization.

software license

A ______ is an agreement that specifies how software may be installed, accessed, used, modified, copied, or distributed

Software quality, Defects, Technical debt, Maintenance

______ has an economic dimension. _______ create both direct and indirect costs, while accumulated ______ can increase the cost and difficulty of future development. _______ represents an ongoing organizational expense, and reliability and availability can directly affect productivity, transactions, revenue, and customer satisfaction.

Proprietary software

_______ is software owned by an individual or organization that controls how the software may be used, copied, modified, and distributed

Open-source software (OSS)

________ makes its source code available under a license that permits users to use, study, modify, and redistribute the software according to the conditions of that license

MIT License

A permissive license that generally allows software to be used, modified, and redistributed with relatively few restrictions.

Apache License 2.0

Another permissive license that allows modification and redistribution and includes explicit patent-related provisions

GNU General Public License (GPL)

A copyleft license. When covered software is distributed in modified form, corresponding source-code and licensing obligations generally apply

subscription

Many Software as a Service (SaaS) products use ______ pricing