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Laptop Components
Compact hardware elements specific to laptop models, including batteries, storage, etc.
Replacement Procedures
Different steps for changing laptop parts like batteries and keyboards, requiring manufacturer instructions.
Laptop Battery Matching
Replacement battery must match the model to ensure proper fit, connector, and safe operation.
HDD vs SSD Benefits
Replacing HDD with SSD offers faster access, greater shock resistance, and lower failure risk.
Before Replacing Hardware
Shut down, disconnect power, consult service instructions, and use ESD precautions.
Common Issues after OS Update
Laptop webcam may stop working; check privacy settings, detection, drivers, and hardware.
SO-DIMM
Smaller memory modules suited for laptops.
USB-C
A connector shape that does not guarantee specific protocols or speed.
Bluetooth
Wireless technology that supports short-range peripherals.
Tethering
Sharing a device's network connection with another device.
Mobile Hotspot Usage
Used to share a phone's cellular Internet connection over Wi-Fi.
NFC Applications
Used for tap payments, access credentials, and pairing assistance.
Difference Between Bluetooth and USB
Bluetooth is wireless, while USB is wired and may provide power.
Docking Station Function
Expands device connections including USB and display ports.
Active Stylus vs. Basic Stylus
Active styluses support pressure sensitivity and palm rejection, unlike basic capacitive styluses.
Trackpad Definition
Touch-sensitive surface used to control pointers.
3G, 4G LTE, 5G
Generations of cellular technology.
GPS Function
Receives positioning signals from satellites.
SIM/eSIM Role
Identifies a subscriber for cellular service.
Wi-Fi vs Cellular
Wi-Fi connects to local networks; cellular connects through carriers.
LTE Definition
Long-Term Evolution, a standard associated with 4G networks.
MDM
Mobile Device Management that enforces device policies.
BYOD Meaning
Bring Your Own Device, allowing employees to use personal devices for work.
COPE Definition
Corporate-Owned, Personally Enabled device policy.
Risks of Remote Wipe
May affect personal information if data is not properly separated.
IP Address Purpose
Identifies network endpoints for communication.
TCP Role
Provides reliable ordered delivery with handshake setup of SYN/SYN-ACK/ACK.
UDP Characteristics
Connectionless transport with no built-in reliability.
Encapsulation Definition
Process of wrapping data in networking headers for transmission.
Common Ports for FTP
TCP ports 21 for control and 20 for active-mode data.
SSH Port
TCP port 22.
Telnet Port
TCP port 23.
DNS Role
Resolves domain names to IPs using TCP/UDP port 53.
DHCP Function
Automatically provides IP addresses and network configuration.
VLAN Purpose
Logically separates networks into distinct broadcast domains.
VPN Definition
Virtual Private Network that creates a secure tunnel.
Router Functionality
Connects and forwards packets between different IP networks.
Switch Purpose
Connects devices within a local area network.
Wireless AP Function
Provides wireless connectivity to clients.
Firewalls Role
Filters network traffic based on security policies.
NIC Definition
Network Interface Card connecting a device to a network.
IPv4 Characteristics
32-bit addressing format using dotted decimal notation.
IPv6 Features
128-bit addressing using hexadecimal values.
Static IP Configuration
Manually assigned IP settings, not leased dynamically.
Dynamic IP Configuration
IP address settings received automatically via DHCP.
Cloud Models
Various service models: IaaS, PaaS, SaaS, describing infrastructure, platforms, and software.
Cloud Characteristics
Measured services, elastic resources, high availability, and multi-tenancy.
Troubleshooting Methodology
Systematic approach: identify symptoms, test, repair, verify, and document.
Common Display Issues
Black screens, fuzzy images, dead pixels, and refresh problems.
Printer Maintenance
Procedures to ensure optimal printing performance and quality.
Virtual Machine
An isolated virtual environment running on a physical host.
Hypervisor Types
Type 1 runs directly on hardware; Type 2 runs on top of a host OS.
TPM Purpose
Trusted Platform Module, used for secure key storage and operations.
ECC Memory
Error-Correcting Code memory for detecting and correcting data errors.
RAID Types
RAID 0 (striping), RAID 1 (mirroring), RAID 5 (parity), RAID 6 (double parity), RAID 10.
Firmware Functions
BIO/UEFI settings for hardware initialization and boot processes.
Print Head Function
Responsible for applying ink/toner to the paper.
Impact Printers
Use mechanical contact to print on paper.
USB Standards
Include different types (A, B, C) and specify capabilities.
Optical Fiber Characteristics
Transmits data through light, immune to EMI, with different types for distance.