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60 Terms

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Laptop Components

Compact hardware elements specific to laptop models, including batteries, storage, etc.

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Replacement Procedures

Different steps for changing laptop parts like batteries and keyboards, requiring manufacturer instructions.

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Laptop Battery Matching

Replacement battery must match the model to ensure proper fit, connector, and safe operation.

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HDD vs SSD Benefits

Replacing HDD with SSD offers faster access, greater shock resistance, and lower failure risk.

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Before Replacing Hardware

Shut down, disconnect power, consult service instructions, and use ESD precautions.

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Common Issues after OS Update

Laptop webcam may stop working; check privacy settings, detection, drivers, and hardware.

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SO-DIMM

Smaller memory modules suited for laptops.

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USB-C

A connector shape that does not guarantee specific protocols or speed.

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Bluetooth

Wireless technology that supports short-range peripherals.

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Tethering

Sharing a device's network connection with another device.

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Mobile Hotspot Usage

Used to share a phone's cellular Internet connection over Wi-Fi.

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NFC Applications

Used for tap payments, access credentials, and pairing assistance.

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Difference Between Bluetooth and USB

Bluetooth is wireless, while USB is wired and may provide power.

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Docking Station Function

Expands device connections including USB and display ports.

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Active Stylus vs. Basic Stylus

Active styluses support pressure sensitivity and palm rejection, unlike basic capacitive styluses.

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Trackpad Definition

Touch-sensitive surface used to control pointers.

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3G, 4G LTE, 5G

Generations of cellular technology.

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GPS Function

Receives positioning signals from satellites.

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SIM/eSIM Role

Identifies a subscriber for cellular service.

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Wi-Fi vs Cellular

Wi-Fi connects to local networks; cellular connects through carriers.

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LTE Definition

Long-Term Evolution, a standard associated with 4G networks.

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MDM

Mobile Device Management that enforces device policies.

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BYOD Meaning

Bring Your Own Device, allowing employees to use personal devices for work.

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COPE Definition

Corporate-Owned, Personally Enabled device policy.

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Risks of Remote Wipe

May affect personal information if data is not properly separated.

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IP Address Purpose

Identifies network endpoints for communication.

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TCP Role

Provides reliable ordered delivery with handshake setup of SYN/SYN-ACK/ACK.

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UDP Characteristics

Connectionless transport with no built-in reliability.

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Encapsulation Definition

Process of wrapping data in networking headers for transmission.

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Common Ports for FTP

TCP ports 21 for control and 20 for active-mode data.

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SSH Port

TCP port 22.

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Telnet Port

TCP port 23.

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DNS Role

Resolves domain names to IPs using TCP/UDP port 53.

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DHCP Function

Automatically provides IP addresses and network configuration.

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VLAN Purpose

Logically separates networks into distinct broadcast domains.

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VPN Definition

Virtual Private Network that creates a secure tunnel.

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Router Functionality

Connects and forwards packets between different IP networks.

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Switch Purpose

Connects devices within a local area network.

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Wireless AP Function

Provides wireless connectivity to clients.

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Firewalls Role

Filters network traffic based on security policies.

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NIC Definition

Network Interface Card connecting a device to a network.

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IPv4 Characteristics

32-bit addressing format using dotted decimal notation.

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IPv6 Features

128-bit addressing using hexadecimal values.

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Static IP Configuration

Manually assigned IP settings, not leased dynamically.

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Dynamic IP Configuration

IP address settings received automatically via DHCP.

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Cloud Models

Various service models: IaaS, PaaS, SaaS, describing infrastructure, platforms, and software.

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Cloud Characteristics

Measured services, elastic resources, high availability, and multi-tenancy.

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Troubleshooting Methodology

Systematic approach: identify symptoms, test, repair, verify, and document.

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Common Display Issues

Black screens, fuzzy images, dead pixels, and refresh problems.

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Printer Maintenance

Procedures to ensure optimal printing performance and quality.

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Virtual Machine

An isolated virtual environment running on a physical host.

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Hypervisor Types

Type 1 runs directly on hardware; Type 2 runs on top of a host OS.

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TPM Purpose

Trusted Platform Module, used for secure key storage and operations.

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ECC Memory

Error-Correcting Code memory for detecting and correcting data errors.

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RAID Types

RAID 0 (striping), RAID 1 (mirroring), RAID 5 (parity), RAID 6 (double parity), RAID 10.

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Firmware Functions

BIO/UEFI settings for hardware initialization and boot processes.

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Print Head Function

Responsible for applying ink/toner to the paper.

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Impact Printers

Use mechanical contact to print on paper.

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USB Standards

Include different types (A, B, C) and specify capabilities.

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Optical Fiber Characteristics

Transmits data through light, immune to EMI, with different types for distance.