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Language
is just symbols. "meanings are in people, meanings are not in words"
Denotation
dictionary definition
Conotation
all of the thoughts, feelings, and associations that go along with those words
Sapir-Whorf
hypothesis - link between language and culture. idea that language influences the ways that members of a culture see and think about the world. Many words that mean the same thing. ex. eskimos have many words for snow
Relative Language (troublesome language)
language that makes it hard for us to understand each other. language that doesn't have a fixed definition ex. old, expensive, fast, early
Polarized (allness)
two poles, good or bad. always and never. 2 extremes - shapes the way that you think. black and white when most things are grey - not reality.
Static Evaluation
stuck evaluation - when we label someone with a static characteristic ex. Billy is slow.
Illustrator
adds to the story - talks with their hands, often used when describing something. Doesn't mean much by themselves. subconscious and culturally related
Emblem
gesture that does have a direct translation. can vary by culture ex. waving, flipping someone off
Adapter
adapting to something in the environment - itch, hair flip, pen clicking. all nervous habits
Proxemics
study of space. how close you stand next to someone. can be cultural or based on the setting or your relationship with that person. Can be related to power - boss has bigger space
Haptics (Zero Proxemics)
touch behaviors. can communicate many different things - flirting, comfort, doctor, etc. Ambiguous.
Chronemics
study of time (monochronic and polychronic). Showing up late or early sends a message. also can be related to power and status (ex. you wait for the doctor).
Vocalics
how quickly or slowly we speak, volume, accents, how smoothly we talk, etc. There are sex differences with this. change when flirty ex. women use more inflection and men are louder.
Maslow & Mintz Study
3 different environments: beautiful room, average room, and ugly room. Divided subjects up and put them into the rooms and then had them rate pictures of people. Beautiful room finished the quickest and had the highest rating and so on.
Listening
active - requires focus and paying attention. we aren't good at listening because we are never taught how to listen. not all listeners hear the same message
Remembering
bad at this, only remember 50% of the things you hear right after you hear it - usually left with an emotional impression
Pseudolistening
fake listening - act like you're listening when you're not. this can become a bad habit ex. nod, make eye contact, etc.
Glazing Over
happens because the brain works too fast - you are listening but your brain has extra time so you go off on a tangent and need to refocus. daydreaming.
Rebuttal Tendency
so focused on what you're going to say back that you just missed what the other person said - arguments, close minded people
Intimate Distance
the distance most people maintain with intimate comments - 0 to 1feet
Personal Distance
the distance more people maintain with friends and relatives - 1 to 4feet
Social Distance
the distance most people maintain with casual acquaintances - 4 to 12feet
Public Distance
the distance most people maintain with the public - 12 to 25feet
Confirmation Bias
tendency to pay attention only to information that supports one's values and beliefs while ignoring information that doesnt