HR Test 1

The process of getting detailed information about a specific job is known as:

Job analysis

Right to privacy and due process

Employee Rights

Compressed workweek

A flexible work schedule that allows employees to work 40 hours in fewer than 5 days.

OSHA (know how to apply)

The Occupational Safety and Health Administration If employees are working around a dangerous machine without proper safety protections, OSHA could inspect the workplace, identify the hazard, and require the employer to correct the violation

Know how to conduct work analysis

Outputs: products of the work unit; can be tangible or intangible.

Work processes: activities employees perform to produce the output.

Inputs: materials/information, equipment, and human resources (knowledge, skills, abilities) needed to perform the work.

What does "Ergonomic" mean?

The study of how a worker's physical body interacts with the work environment Designing the work environment to fit the worker so there is less physical strain and better efficiency

What is the largest HR organization?

SHRM - Society for Human Resource Management

What is the "labor force?"

The total number of people in an economy who are either currently employed or unemployed and actively looking for work

Define Affirmative Action

Efforts to increase employment opportunities for women, minorities, and other historically underrepresented groups

What is the fastest-growing demographic in the labor force?

Workers age 55 and older are the fastest-growing workforce group The fastest-growing racial group is multiracial The fastest-growing ethnic group is Hispanic

What does "high-performance work system" mean?

A system where technology, organizational structure, people, and processes work together to give an organization a competitive advantage

Define workforce analytics

Using data about employees and the workforce to analyze patterns and make better HR and business decisions

What is job enrichment?

Empowering workers by adding more decision-making authority to jobs. Based on Herzberg's theory of motivation

What is a knowledge worker?

A worker whose main contribution to a company is specialized knowledge, such as knowledge about customers, processes, or a profession

What are the responsibilities of the EEOC?

Equal Employment Opportunity Commission

Enforces most laws. Investigates and resolves discrimination complaints. Monitors organizations' hiring practices. Collects and analyzes reports. Issues guidelines for determining law violations.

What does it mean to have a sustainable competitive advantage?

An organization is better than competitors at something and can maintain that advantage over a sustained period of time

What is disparate impact?

When an employment practice appears neutral but disproportionately excludes a protected group from employment opportunities

What does "Quid pro quo harassment" mean?

A transaction where a person in authority—like a boss or manager—demands sexual favors in exchange for workplace benefits, or threatens negative job consequences if the employee refuses

What is important about the changes made to the Civil Rights Act in 1991?

Strengthened protections against workplace discrimination and gave employees more ability to seek damages and jury trials in discrimination cases

What is human capital?

An organization's employees described in terms of their training, experience, judgment, intelligence, relationships, and insight

What groups are protected under Title VII of the Civil Rights Act?

Protects against employment discrimination based on race, color, religion, sex, and national origin

What does "outsourcing" mean?

The practice of hiring an external provider or vendor to manage some or all human resources functions for a business

What is job analysis? How do you complete a job analysis?

The process of getting detailed information about jobs. Gather information about the job from employees/supervisors and identify its tasks, duties, responsibilities, and the knowledge, skills, and abilities needed

What does "reengineering" mean?

Deal with rapidly changing customer needs and new technology. Can dramatically change how HR accomplishes goals and often results in employees being laid off or reassigned to new jobs

What does "corporate social responsibility" mean?

A company's responsibility to operate ethically and contribute positively to society, not just focus on making a profit

What is USERRA?

Uniformed Services Employment and Reemployment Rights Act - Protects the employment and reemployment rights of people who leave their jobs to serve in the U.S. military

What does "self-service" mean when applied to HR?

Technology that allows employees to handle HR tasks themselves, such as updating personal information, viewing benefits, or accessing pay information, without needing an HR employee to do it for them

What is O*Net?

Occupational Information Network is an online job description database developed by the U.S. Department of Labor

What is the PAQ (position analysis questionnaire)?

A standardized job analysis questionnaire containing 194 questions about work behaviors, work conditions, and job characteristics that apply to many jobs. It is completed by job analysts

What is job evaluation?

A process used to determine the relative value or worth of different jobs within an organization, usually to help determine appropriate pay

Know employee protection rights as they relate to OSHA.

Request an OSHA inspection. Have a representative present during an inspection. Have dangerous substances identified. Be informed promptly about exposure to hazards. Access accurate exposure records. Have employer violations posted at the work site. File complaints. Receive information about hazardous chemicals they handle

What is HRIS?

HR Information Systems. Improve accuracy and efficiency. Support strategic and day-to-day decisions. Help avoid lawsuits. Provide data for evaluating programs and policies. Can use cloud computing. Can use an intranet to protect information

What does "reasonable accommodation" mean?

An employer may be required to make changes that enable an otherwise qualified individual to perform the job. Religion and disabilities should be considered. An accommodation is considered reasonable when it does not impose an undue hardship on the employer

What does affirmative action mean?

A set of policies and procedures designed to eliminate unlawful discrimination

What is a "psychological contract?"

The unwritten expectations between an employee and employer

What does it mean to be an independent contractor?

A person hired to perform services for an organization but is not considered an employee and generally controls how they complete their work

Efficiency approach

Focuses on minimizing costs, reducing administrative waste, and maximizing resource output while delivering rapid employee support

Motivational approach

Blends psychological theories with practical HR policies to drive employee engagement, performance, and retention → job extension or rotation

What is a competency?

A knowledge, skill, ability, or behavior that helps someone successfully perform a job

Define the Age Discrimination in Employment Act.

A federal law that protects workers age 40 and older from employment discrimination based on age

What does TQM mean?

Total Quality Management. It provides guidelines for all of an organization's activities. Meeting internal and external customer needs. Training every employee in quality. Designing quality into products/services to prevent errors. Cooperating with vendors, suppliers, and customers. Measuring progress using data-based feedback.

What are virtual teams?

Teams that work together remotely using technology

Understand the different aspects of "People Analytics."

The use of computers to analyze large amounts of data and offer information to guide decisions

Disparate Treatment

Different treatment of individuals based on race, color, religion, sex, national origin, age, or disability status

Sexual Harassment

Includes quid pro quo and hostile work environment harassment

What is a job?

A set of related tasks and responsibilities that may be performed by multiple employees.

What is a position?

The specific set of tasks and responsibilities performed by one individual employee.