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What is analytics for marketing people?
Looking for patterns in data to describe, predict, and improve marketing performance.
What is strategic planning?
The process of identifying a problem that can be solved with communications. And
then coming up with an idea that solves that problem.
Why do strategic planning?
Determine how a brand can best compete in the market.
T or F: Strategic planning occurs in a complex business world.
True
4 levels of strategic planning
The Business Plan
The Marketing Plan
The Brand Communications IMC Plan
The Advertising Plan
Business Plan
Directs the operation of the entire company or business unit & states overall mission and goal of the company.
Marketing Plan
Developed for a brand or product line.
What is the purpose of a marketing plan?
What is our biggest problem?
Goal of SWOT Analysis
Goal of SWOT analysis is to determine the biggest problem a brand has that can be
solved with communications.
6 steps to the Marketing Plan
1 Situation Analysis including SWOT and PESTLE
2 Setting objectives – typically sales and share of market
3 Assess consumer wants and needs relative to product, segmentation
4 Develop the brand strategy, differentiating and positioning the product relative to
competition.
5 Develop the marketing mix strategy
6 Implementation of tactics and specific marketing efforts
What does SWOT stand for?
Strengths, weaknesses, opportunities, threats
What does strengths mean (SWOT)?
Internal factors - what are we good at?
What does weaknesses mean (SWOT)?
internal factors - things we need to improve
What does opportunities mean (SWOT)?
external factors that could help company
What does threats mean (SWOT)?
external factors that could hurt the company
PESTLE Analysis
Political, Economic, Social, Technological, Legal and Environmental
T or F: All of these PESTLE external factors are evaluated as either opportunities or threats.
True
Strategy
claim you’re making. The promise. It’s what you are trying to convince the consumer about your product.
Human truth
a fundamental aspect of human nature and behavior.
T or F: Indexes allow for quick comparison of demographic information
True
T or F: People remember visuals more readily than words. Visuals communicate faster than words
True
Typography
The art and technique of arranging type to make written language legible, readable, and
appealing.
Reasons for choosing a font
Readability
Style matches the brand image, personality and message
Traditional image vs modern image
Works in all caps and lower upper case
Matches the logo and theme line font of company
Why is Proxima Nova used by over 25,000 websites?
This simple sans serif font provides readability even with poor screen resolution
Kerning
Adjusting the distance between 2 characters.
Tracking
The adjustment of the distance between a group of characters.
Line spacing
This is adjusting the distance between lines of type. Adjusting line spacing affects readability.
Color
The element of art that is produced when light, striking an object is reflected back to the eye.
T or F: Color you don’t see is absorbed by the object
True
T or F: Color you do see is reflected by an object.
True
What are the three properties to color?
Hue, property, value
Hue
The name we give to a color (
Intensity/Saturation
The vividness of the color
Value
How light or dark a color is
3 primary colors
Red, yellow, blue
T or F: Secondary colors are the result of combining the primary colors.
True
T or F: Blue creates a sense of trust.
True
T or F: Green creates a sense of harmony.
True
T or F: Red is bold and assertive.
True
Principles of design
The rules a designer must follow to create an effective composition that clearly
delivers a message to the audience.
7 Principles of Design
Emphasis
Balance and alignment
Contrast
Repetition
Proportion
Movement
White Space also known as negative space
Goal of all ads
Entertain while conveying a marketing strategy
One key aspect of creating effective ads
Learning features and benefits of the product.
Features
Attributes of the product, just things that a product can do, ingredients, parts, pieces,
conditions of a product, hours of operation.
Benefit
What the consumer gets from a feature
Why are we advertising?
What’s the marketing problem that need to be solved?
Who are we talking to?
Define target market
What do they currently think?
Brand destination planning - today)
What do we want them to think?
Brand destination planning - tomorrow
What are we promising?
Must be a promise that matters to the consumer
Why should they believe us?
Must be able to support the argument with details.)
What is destination planning?
What do they currently think & What do we want them to think?
Destination planning
Defining a vision for the future of a brand. And identifying barriers to reaching that vision.
Copywriting
A non-fiction prose written to support a point of view
The 5 principles of good prose and good advertising copy
Voice
Details
Style
Thesis
Organization
Voice
The brand’s personality as expressed in words
Details
The writing is full of specifics. It’s particular not vague.
Style
Form matches content, prose is not overwritten.
Thesis
The ad has a central unifying idea.
Organization
The central idea is presented in some order. Message has a beginning, middle and end
Six techniques writers can consider when coming up with an impactful headline
Parallelism, Misdirection, Repetition, Opposition, Omission, Puns
Puns
A figure of speech in which a word or phrase means more than one thing
Omission
Leaving something out of the headline to create drama and interest.
Opposition
Using words that are opposite to create drama and impact – opposition also in broadcast: saying one thing and showing the opposite to create drama and conflict
Repition
Repeating a word or phrase
Misdirection
Telling a story with a surprise twist at the end
Parallelism
The concept that sentence elements identical in thought should be identical in grammatical form.
What is the essence of story?
Conflict
Storyboard
A helpful tool in developing a TV commercial; Helps the copywriter determine key action and key frames
4 Product-oriented strategic approaches
Generic Claim, Product feature, USP unique selling proposition, Positioning
Generic claim
Sells the product category, not the brand
Product feature
Sells a product feature, appeals to reason, rational decision making
USP unique selling proposition
Sells a benefit unique to the brand
Positioning
The perception consumers have of a product, not unto itself but relative to the competition
3 Consumer-oriented strategic approaches
Brand image, lifestyle, attitude
Brand image
Create and promote a personality for the brand
Lifestyle
Associate the product with a way of life
Attitude
Associate the product with state of mind. An emotion or attitude of the brand is what’s being promoted.
What is an advertising campaign?
Same strategy/promise.
Same story theme with different specifics.
Same tagline or themeline
Same marketing goals
Same target audience.
Often based on the same human truth
Media planning
The process by which advertisers determine where, when, and how often they will run
an ad message in order to maximize return on investment
T or F: Most of a client’s advertising budget is spent on media.
True
Biggest problem facing media planners
Audience fragmentation
Audience fragmentation
So many media options for the individual that large numbers of people are difficult to reach with one media
Programmatic advertising
the use of machine learning to automate the buying and selling of ad inventory in real-time, ensuring that ads target the right person at the right time for the right price.
6 task profile questions
1 What is the purchase cycle? Long or short?
2 What is the level of consumer involvement in the product category? High or low?
3 What is the current awareness level of the product?
4 What is the brand status?
5 How strong is the level of competing advertising?
6 What matters to the consumer?
Why is measuring awareness so important in Task Profile?
If no awareness, consumer has to go through the entire purchasing process before buying.
Measuring awareness process
Awareness
Interest
Consideration
Intent
Evaluation
Purchase
Why is media planning always a trade off?
Because the media planner always has to consider the media selected vs the cost. Can’t afford to reach everyone in the target audience.