Service Level Indicators

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9 Terms

1
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What is DG1?

Availability of water resources.

2
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What is DG2?

Inadequate pressure

3
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What is DG3?

Supply interruptions

4
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What is DG4?

Restriction in use of water

5
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What is DG5?

Flooding from sewersWhat

6
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What is DG6?

Billing contacts

7
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What is DG7?

Written customer complaints

8
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What is DG8?

Bills and metered customers

9
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What is DG9?

Ease of customer contacts