personal development- emotional intelligence

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Last updated 4:24 PM on 9/14/26
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26 Terms

1
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What is Emotional Intelligence?

The ability to understand and manage your emotions effectively.

2
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What does Emotional Intelligence help a person do?

Recognize emotions, regulate reactions, understand others, respond appropriately, and maintain healthy relationships.

3
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What is Self-Awareness?

Recognizing your own emotions and understanding how they affect you.

4
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What is the keyword for Self-Awareness?

RECOGNIZE

5
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What is an example of Self-Awareness?

Recognizing that you are angry and that responding immediately may cause you to say something hurtful.

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What is Self-Regulation or Self-Management?

Managing your emotions before responding to a situation.

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What is the keyword for Self-Regulation?

MANAGE

8
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What should you do before responding while angry?

Pause, recognize your emotion, think about the situation, and respond appropriately.

9
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Does Emotional Intelligence mean suppressing emotions?

No. Emotional intelligence means recognizing emotions and managing how you respond to them.

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What does managing emotions NOT mean?

Hiding every negative emotion, eliminating negative emotions, pretending not to feel angry, or never expressing emotions.

11
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What is a healthy response to anger?

Recognize the anger and calm down before discussing the problem.

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What is an unhealthy response to anger?

Immediately saying or doing whatever you want because you are angry.

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Are negative emotions always harmful?

No. Negative emotions can sometimes provide useful signals.

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What negative emotions can provide useful signals?

Anxiety, anger, sadness, and disappointment.

15
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How can anxiety help a student who is unprepared for an examination?

It can signal the student to review lessons and improve preparation.

16
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What is the memory rule for emotions?

Emotion can be a SIGNAL, not necessarily an enemy.

17
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What is Empathy?

Recognizing and understanding another person's feelings, needs, desires, and viewpoints.

18
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What is the keyword for Empathy?

UNDERSTAND OTHERS

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What does Empathy NOT mean?

It does not mean automatically agreeing, experiencing exactly the same emotion, or immediately solving someone's problem.

20
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Can you understand someone without agreeing with them?

Yes. Understanding another person's feelings or perspective does not require agreement.

21
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What emotional changes can occur during adolescence?

Happiness, sadness, anger, excitement, mood changes, and emotional highs and lows.

22
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What pressures may adolescents experience?

Pressure from school, friends, and family while seeking greater independence.

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Does experiencing emotional changes mean an adolescent should react impulsively?

No. Emotional changes do not mean a person should react impulsively to every emotion.

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What are Social Awareness and Relationship Skills?

Skills that help people understand others, communicate respectfully, manage conflict, and maintain relationships.

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What are important relationship skills?

Listening, understanding different perspectives, communicating respectfully, managing conflict, maintaining relationships, and showing empathy.

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What should you do when two friends are arguing and both want you to choose their side?

Listen to both perspectives and encourage respectful communication instead of immediately choosing a side.