Lesson 2.1 – Interpersonal Effectiveness and Effective Communication

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Vocabulary flashcards covering interpersonal effectiveness, verbal and nonverbal communication, social cues, and related relational values from Lesson 2.1.

Last updated 12:21 PM on 10/13/26
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18 Terms

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Interpersonal Effectiveness

The ability to communicate, interact, and build positive relationships with others while respecting one's own needs and the needs of others.

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Effective Communication

The clear, respectful, and meaningful exchange of information, ideas, thoughts, and feelings between individuals or groups, involving speaking, listening, understanding, and responding appropriately.

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Verbal Communication

The use of spoken or written words to convey messages, thoughts, ideas, and feelings.

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Characteristics of Verbal Communication

Key qualities of verbal exchanges including clear and concise language, appropriate tone of voice, active listening, respectful expression of ideas, and openness to feedback.

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Nonverbal Communication

Communication without words through body language, facial expressions, gestures, posture, eye contact, and other behaviors.

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Facial Expressions

A form of nonverbal communication that reveals emotions such as happiness, sadness, anger, surprise, and concern.

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Eye Contact

A type of nonverbal communication where maintaining appropriate visual focus demonstrates confidence, attention, and respect during conversations.

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Body Language

Body movements and posture that communicate attitudes and feelings, such as nodding for agreement, leaning forward to show interest, or crossing arms.

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Sensitivity to the Needs of Others

Being attentive to others’ emotions and situations to help respond appropriately and compassionately.

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Social Cues

Signals that help people understand how others feel and how they should respond in social situations, such as facial expressions, silence, or body posture.

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Empathy

The ability to understand and share the feelings of another person.

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Pro-Social Behavior

Voluntary actions intended to benefit others, such as helping classmates, participating in community service, and sharing resources.

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Other-Centeredness

The willingness to prioritize and consider the needs, feelings, and welfare of others.

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Pakikipagkapwa

A Filipino value that recognizes the shared identity and dignity of all people, centered on the idea that "Ang kapwa ay hindi ibang tao kundi isa ring tao na may parehong dignidad at karapatan."

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Compassion

The desire to help someone who is suffering or experiencing difficulties.

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Fairness

Treating everyone equally and justly by offering equal opportunities and following rules impartially.

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Kindness

Showing generosity, consideration, and care toward others.

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Collaboration

The process of working together to achieve a common goal, built on communication, trust, respect, shared responsibility, and problem-solving.