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Emotion/affect
an evaluative response, usually a mix of body arousal, feeling, thoughts, and behavior
Physiological arousal
the body component
Subjective experience
how it feels (positive, negative, or ambivalent)
Cognitive processes
the thoughts that are part of the emotion
Behavioral expression
what you do or show
Ekman and colleagues
differences in emotion recognition across cultures were read as differences in how people show emotions
Cultural display rules
culture-specific standards for the types and frequency of emotional displays that are acceptable
Culturally moderated emotions
emotions shaped by culture that help people act appropriately and avoid miscommunication
Human development
physical, psychological, and social changes from conception to death
Socialization
becoming a member of a culture and adopting its values and behaviors
Erikson
8 stages, each with a developmental conflict or crisis
Positive resolution
strengthens the ego, builds a virtue, gives greater adaptation and a healthier personality
Negative resolution
weakens the ego, inhibits adaptation, gives a less healthy personality
Cultural perspective on Erikson
each culture understands life crises differently and expects different things to resolve them
Prescribed identity
identity, religion, status, profession, and residence are set at birth, not chosen
Migration can change identity
Piaget
4 stages of cognitive development
Sensorimotor
infants learn through interacting with their environment; toys and outdoor activities differ across cultures
Preoperational
foundation for language; languages, play, stories, and traditions shape symbolic play
Concrete operations
logic, understanding that volume, amount, and weight stay the same despite appearance changes; market trading and math problem-solving give different concrete experiences
Formal operations
abstract thinking; access to formal education and critical thinking varies across cultures
Kohlberg
6 stages of moral judgment
Lower stages
avoid punishment
Higher stages
social contracts, then universal principles
Criticism 1
Western-oriented methodology (hypothetical stories fit Western subjects)
Criticism 2
stages are tied to Western liberalism and individualism, which don’t represent all cultures
Tradition-based moral judgment
based on existing traditions, not free choice
Religiously prescribed moral behavior
set by scriptures such as the Bible or Torah
Three phases
premigration, migration, postmigration resettlement
Each phase has its own risks, exposures, and mental health problems
Communication difficulties
language and cultural gaps
Cultural shaping of symptoms
affects diagnosis, coping, and treatment
Family structure and process
affects adaptation, acculturation, and intergenerational conflict
Acceptance by the receiving society
affects employment, social status, and integration
Censorship
reviewing and deciding what can be published or broadcast for moral, ideological, or political reasons
Political
restricts information to protect social order and stability
Ideological
bans information that challenges ideas about society’s past, present, or future
Moral
restricts content based on standards of decency and public morality, including laws on communication among businesses, institutions, and media
Cultural empathy
deeply understanding, respecting, and connecting with the experiences, emotions, and perspectives of people from other cultures
Empathetic understanding
accurately grasping others’ views through active listening, sensitive observation, and willingness to learn
Empathetic response
respectful, appropriate action that follows understanding
Cultural sympathy
compassion for another culture without necessarily understanding it
Understanding differences
expectations and values vary across cultures
Cultural sensitivity
perceiving and responding to others’ cultural needs and noticing culture-specific signals
Behavioral adaptation
changing your behavior to fit another culture’s norms
Continuous learning
intercultural skills take time and practice
Stereotypes and prejudices
obstacles that require active commitment to overcome
Goals
intercultural dialogue and inclusive communities
Evaluative bias of language
word choices reflect the speaker’s likes and dislikes
Objective description
describes without mainly judging
Subjective evaluation
judgment shaped by personal views
Value-laden words
words that carry personal likes or dislikes
Similarity-uniqueness paradox
similarity or difference depends on your perspective
Barnum statement
a personality description true of almost everyone
Barnum effect
accepting generic descriptions as personal
Schema
mental structure organizing knowledge, beliefs, and experience
Accommodation
modify the schema to fit the data
Assimilation
modify the data to fit the schema
Assimilation bias
searching for, interpreting, favoring, and recalling information that confirms your schemas (positive or negative)
Belief perseverance effect
clinging to beliefs despite contrary evidence