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Statistical thinking
using data to grasp how processes work, identify root causes, measure improvements, and make decisions based on evidence
Data driven decision-making
Based on factual results
Inferential statistics
Make predictions about population from sample data; use confidence intervals and apply hypothesis testing; use during analyze phases
Descriptive statistics
Summarize data using mean, median, mode, and range; used during measure phase
mean
the average and balance point of data
when to use the mean
when data is balanced around center; avoid with skewed data outliers
Right skewed distribution
mean is greater than the median
Left skewed distribution
mean is less than the median
median
The middle value in the dataset
when to use the median
when there's extreme values, to represent typical cases in skewed datasets, and to capture central tendency reliably
Population
the entire group you want to study or analyze
Sample
a smaller subset selected for analysis
Importance of sampling
Reduce costs by testing fewer items, save time and be more efficient, and handle destructive testing through sample selection
Random sampling
equal selection opportunity that prevents biased
Mode
the most frequent value in a dataset; helps pinpoint most dominant characteristics or issues
Multimodal distribution
2 modes
trimodal distribution
3 modes
range
The difference between highest and lowest data values
Wide range
high variability
narrow range
low variability; process consistency
Limitations of range
sensitive to outliers, doesn’t show data clustering, and ignores data distribution details
Variance equation
Σ(x-ẍ)² / n; Find mean, determine difference between each value and the mean, square each difference to remove negative (-) signs, sum squared difference and divide by the number of points
Reasons for squaring differences
Prevent cancellation of + and - deviations and turn all value positive