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Domain 4
point to point protocol (PPP)
encapsulation protocol designed to support the transmission of IP traffic over dial up or point to point links
password authentication protocol (PAP)
sends usernames and passwords in cleartext
challenge handshake authentication protocol (CHAP)
uses a challenge response process to prevent replay attacks
extensible authentication protocol (EAP)
supports multiple authentication methods
IEEE 802.1X (Port Based Network Access Control)
encapsulated EAP to support a wide range of authentication options for LAN connections
port security
protects connection points by controlling physical ports, TCP/UDP ports and port authentication
what are some countermeasures for PBX fraud and abuse?
technical, admin, physical controls
what issues does VoIP face?
caller id spoofing, vishing, DoS, MitM
phreaking
hacking or manipulating telephone systems to make unauthorized calls or cause disruptions
quality of service (QoS)
managing network traffic to keep communications running efficiently
public switched telephone network (PSTN) vs private branch exchange (PBX)
PSTN is a public telephone network used to connect calls while PBX is a private telephone system within an organization that manages internal/external calls
how to secure VoIP communications?
use strong passwords and MFA, train users on best practices, record call logs for unusual activity
direct inward system access (DISA)
allows authorized users to remotely access a PBX and place calls through the organization’s telephone system
telecommuting
working remotely while using telecom and network technologies to access organizational resources
service specific remote access
allows remote user to access only one specific service
remote control remote access
allows remote user to control a computer from another location including it’s keyboard and mouse
remote node operation remote access
connects a remote computer to organization’s network so it functions like a locally connected network device
remote access security policy
defines approved remote connection methods, protection of transmitted data, authentication requirements, secure remote user support
multimedia collaboration
using video, audio, chat and other tools to work together remotely
traffic flow/shaping
controls network traffic to prevent congestion and prioritize important data
capacity management
ensuring a network has enough capacity to meet demand
load balancer
spreads traffic across multiple resources to improve performance and availability
random choice load balancing
packet is assigned a destination randomly
round robin load balancing
packet is assigned the next destination in order
load monitoring load balancing
packet is assigned destination with the lowest current load
weighted load balancing
packet is assigned destination based on known capacity difference
least connections load balancing
packet is assigned destination based on least amount of traffic
locality based geographic load balancing
packet is assigned destination based on its distance from the load balancer
locality based affinity load balancing
packet is assigned destination based on previous connections with a destination
virtual IP addresses (VIP/VIPA)
mapped to a cluster of servers
virtual IP addresses (VIP/VIPA) pros
high availability, scalability, load balancing
purpose of virtual IP addresses (VIP/VIPA)
efficiently distribute incoming network traffic across multiple servers
active-active system
form of load balancing that uses all available pathways during normal operations
when should an active-active system be used?
when workload during normal operations need to be maximized but reduced capacity is tolerated during slower times
active-passive system
form of load balancing that keeps some pathways in an unused state during normal operations
when should an active-passive system be used?
when workload needs to be consistent between normal states and slower times
simple mail transfer protocol (SMTP)
accept messages from clients, transport messages to other servers, deposits them in a user’s server based inbox. TCP port 25
open relay
SMTP server that doesn’t authenticate senders before accepting and relaying mail
issue with open relays
spammers can send out floods of emails by piggybacking on an insecure email infrastructure