WORKLOAD: OVERLOAD AND UNDERLOAD

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9 Terms

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Arousal

In the general sense, refers to a person’s readiness to perform work.

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one hour of high quality sleep is enough for

two hours of activity

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Work load is subjective

  1. The employee and their state, such as their - skills / experience / emotional health


  1. The nature of task - physical demands / mental demands (complex decision)


  1. circumstances under which task is performed -

  • Time available to complete the task (and, therefore, the speed at which the task must be carried out)

  • Requirement to carry out the task while doing something else

  • Perceived control of the task (i.e., whether it is imposed by others or under the employee’s control)

  • Current environmental factors (e.g. extremes of temperature)


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TSA - Time Since Awakening

the most critical factor in fatigue-related accidents in all modes of transport.

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Time on Task means

“duty time” refers to the time spent working.

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managing overload

delegation

requesting extra time

delaying tasks or deadlines or just refusing additional work

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house keeping tasks

with underload less attention or care will be given to house keeping tasks

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overload

can happen suddenly or gradually - like being forced to remember a large amount of information suddenly

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overload / underload

can affect quality of work and safety