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A-B problem
the problem of inconsistency between attitudes (A) and behaviors (B)
accessibility
how easily something comes to mind
assumptive worlds
the view that people live in social worlds based on certain beliefs (assumptions) about reality (by default, these are positive beliefs about the world/others & can be violated by trauma)
attitude polarization
the finding that people’s attitudes become more extreme as they reflect on them
attitudes
global evaluations toward some object or issue (e.g. like vs. dislike Jane Doe, a politician)
automatic attitudes
very fast evaluative, “gut-level” responses that people don’t think a great deal about
behavioral intentions (in the theory of planned behavior)
an individual’s plans to perform the behavior in question
belief perseverance
the finding that once beliefs form, they are resistant to change, even if the information on which they are based is discredited
beliefs
pieces of information about something; facts or opinions (e.g. Jane Doe is a politician)
classical conditioning
a type of learning in which, through repeated pairings, a neutral stimulus comes to evoke a conditioned response
cognitive coping
the idea that beliefs play a central role in helping people cope with and recover from misfortunes
cognitive dissonance
conflicting thoughts cause psychological discomfort
cognitive dissonance theory
the theory that inconsistencies produce psychological discomfort (cognitive dissonance), leading people to rationalize their
behavior or change their attitudes
conditioned response
a response that, through repeated pairings, is evoked by a formerly neutral stimulus
conditioned stimulus
a neutral stimulus that, through repeated pairings with an unconditioned stimulus, comes to evoke a conditioned response
coping
how people attempt to deal with stressful traumas and go back to functioning effectively in life
deliberate attitudes
reflective responses that people think more carefully about
downward comparison
the act of comparing oneself to people who are worse off
dual attitudes
different evaluations of the same attitude object held by the same person (perhaps one deliberate, the other automatic)
effort justification
the finding that when people suffer or work hard or make sacrifices, they will try to convince themselves that it is worthwhile
filter bubble
are algorithms used on the internet to selectively guess what information a user would like to access based on information
available about that use (e.g., previous web pages accessed, click behavior)
gamification
is the use of game playing elements (e.g., rewards such as points, badges, levels, virtual currency) in non-game contexts.
mere exposure effect
the tendency for people to come to like things simply because they see or encounter them repeatedly
neutral stimulus
a stimulus (e.g., Pavlov’s bell) that initially evokes no response
operant conditioning
a type of learning in which people are more likely to repeat behaviors that have been rewarded and less likely to repeat behaviors that have been punished
perceived behavioral control (in the theory of planned behavior)
an individual’s beliefs about whether they can actually perform the behavior in question
post-decision dissonance
cognitive dissonance experienced after making a difficult choice, typically reduced by increasing the attractiveness of the
chosen alternative and decreasing the attractiveness of rejected alternatives
self-validation theory
proposes that our thoughts become more consequential as the perceived validity of those thoughts increases
selective exposure
refers to the tendency of individuals to select information that supports their preexisting views and avoid information that
contradicts their preexisting views
social learning
a type of learning in which people are more likely to imitate behaviors if they have seen others perform them
subjective norms (in the theory of planned behavior)
an individual’s perceptions about whether significant others think they should (or should not) perform the behavior in question
unconditioned response
a naturally occurring response (e.g., salivation)
unconditioned stimulus
a stimulus (e.g., meat powder) that naturally evokes a particular response (salivation)
upward comparison
the act of comparing oneself to people who are better off

theory of planned behavior
a theory about the internal and external factors that influence whether an individual will perform a behavior