1/127
Looks like no tags are added yet.
Healthcare value equation
Value = Quality / Cost; quality includes outcomes and patient experience.
Health disparity
An observed difference in health outcomes between populations.
Health inequity
An unfair, avoidable, and unjust difference in health outcomes.
Health equity
A fair opportunity for everyone to attain their highest level of health.
Equality vs. equity
Equality gives the same resources; equity allocates support according to needs and barriers.
Curb-cut effect
Designing for people facing barriers can benefit the broader population.
Co-design
Developing health interventions with input from affected communities.
Triple Aim
Improve population health and patient experience while lowering per-capita cost.
Traditional Quadruple Aim
Triple Aim plus healthcare workforce well-being.
Equity-centered Quadruple Aim
An approach placing health equity at the center of healthcare improvement.
Quintuple Aim
Population health, patient experience, costs, workforce well-being, and equity.
Structural racism
Policies and institutions that systematically create unequal opportunities and health outcomes.
Race is not a risk factor; racism is
Racialized health differences reflect social and structural exposures, not race as innate biology.
Upstream intervention
Addresses root social, environmental, or policy causes of health problems.
Downstream intervention
Treats health problems or consequences after they arise.
Data disaggregation
Breaking overall statistics into population groups to uncover hidden disparities.
REAL and SOGI data
Demographic data used to examine inequities; SOGI = sexual orientation and gender identity.
PolicyMap
Mapping platform used to visualize geographic patterns in health and social conditions.
Polygon or area data
Data assigned to geographic regions such as census tracts.
Point data
Data representing specific geographic locations such as clinics.
Ecological fallacy
Inferring individual-level relationships from aggregate geographic or group data.
Geographic scale
The size of mapped units; finer units may reveal variation hidden by larger units.
Primary care
First-contact, continuous, comprehensive, coordinated, person-centered healthcare.
First-contact access
Primary care serves as an accessible initial entry point for new health concerns.
Continuity
An ongoing relationship between a patient and their primary care team.
Comprehensiveness
Primary care addresses a broad range of preventive, acute, and chronic needs.
Coordination
Organizing services and communication across providers and care settings.
Person-centeredness
Adapting care to patient goals, values, preferences, and circumstances.
Primary care vs. specialty care
Primary care is generalist and longitudinal; specialty care is condition-focused and often episodic.
Proactive care
Identifying and managing risks before complications or crises develop.
Prevention 1.0
Evidence-based clinical prevention, screening, and counseling.
Prevention 2.0
Screening for and responding to individual health-related social needs.
Prevention 3.0
Addressing upstream structural and community conditions that shape health.
USPSTF
Independent expert panel making evidence-based clinical preventive service recommendations.
USPSTF Grade A
High certainty of substantial net benefit; offer the service.
USPSTF Grade B
Moderate or substantial net benefit with sufficient certainty; offer the service.
USPSTF Grade C
Small net benefit; selectively offer based on patient circumstances.
USPSTF Grade D
No net benefit or harms outweigh benefits; discourage the service.
USPSTF Grade I
Evidence is insufficient to determine the balance of benefits and harms.
ACA and USPSTF A/B
Most qualifying plans cover recommended A/B preventive services without cost-sharing.
Primary care quality gap
Patients receive only about 54% of recommended healthcare services in the cited study.
Physician time estimate
About 18.7 hours/day for preventive, chronic, and acute care for a 2,500-patient panel.
Team-based care
Sharing care responsibilities across appropriately trained healthcare professionals.
Top of license
Team members perform the highest-level work appropriate to their training and scope.
Standing orders
Protocols allowing qualified staff to perform specified services without a new order each time.
Primary care paradox
Primary care delivers many office visits but receives a small share of total spending.
Fee-for-service (FFS)
Payment per service delivered; generally incentivizes volume rather than outcomes.
Low-complexity patients
Patients with relatively limited ongoing care management needs.
Moderate-complexity patients
Patients needing more coordination, often due to multiple manageable chronic conditions.
High-complexity patients
Patients with multiple medical conditions and often significant social or behavioral needs.
Social drivers of health (SDOH)
Social, economic, and environmental conditions that positively or negatively influence health.
Social risk factor
An adverse social condition identified for an individual patient.
Health-related social need (HRSN)
A social risk for which the patient indicates they want assistance.
Social screening autonomy
A positive screen does not automatically mean the patient wants help.
Health Leads approach
Connect patients with social resources alongside clinical treatment.
ICD
International Classification of Diseases; standardized health condition classification.
ICD-10-CM
U.S. coding system for clinical diagnoses and health conditions.
ICD-10-PCS
Coding system for inpatient hospital procedures.
CPT/HCPCS
Coding systems for healthcare procedures and services, often used for billing.
Z codes
ICD-10-CM codes for factors influencing health status and healthcare encounters.
Z55–Z65
Codes for socioeconomic and psychosocial circumstances.
Z59.41
Food insecurity.
Z59.82
Transportation insecurity.
Z59.6
Low income.
Electronic health record (EHR)
Digital patient record integrating medical information and potentially social risk data.
Patient panel management
Using data to monitor and coordinate care for a defined patient population.
PRAPARE
Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences.
CMS five HRSN domains
Food, housing, transportation, utilities, and interpersonal safety.
HRSN screening rate
Number screened for all five domains divided by total eligible adult admissions.
HRSN screen-positive rate
Number with a positive screen divided by number screened.
Closed-loop referral
Referral tracked through follow-up so the care team knows the outcome.
Warm handoff
Personal introduction and supported transition to another provider or service.
Community-based organization (CBO)
External community organization providing resources such as food or housing assistance.
Social care navigation
Helping patients connect with services addressing patient-identified social needs.
Social screening barriers
Time, reimbursement, trust, privacy, language, and referral capacity can limit screening.
Montefiore missed appointments
26.3% overall; 31.5% with ≥1 social need; 36.0% with transportation need.
Wagner Chronic Care Model
Framework for proactive chronic care through systems, teams, information, and community support.
Wagner: self-management support
Equip patients to manage their own chronic conditions.
Wagner: delivery system design
Organize care teams and workflows for effective chronic care.
Wagner: decision support
Embed evidence-based guidelines into clinical decisions.
Wagner: clinical information systems
Use data systems to track patients and coordinate treatment.
Wagner: health system organization
Align leadership and structures to support high-quality chronic care.
Wagner: community resources
Connect patients with supportive services beyond the clinic.
Chronic Care Model desired interaction
An informed, activated patient working with a prepared, proactive care team.
HCHN
High-cost, high-needs patients with complex medical and often social circumstances.
5–50 rule
Roughly 5% of patients account for 50% of healthcare spending.
Healthcare hotspotting
Using data to identify concentrated utilization and needs for targeted intervention.
Risk stratification
Classifying patients by risk of poor outcomes or high healthcare utilization.
Patient segmentation
Grouping patients with similar characteristics and care needs.
Tailored care
Designing services appropriate to particular patient groups or individuals.
Utilization-based stratification
Uses prior ED visits, hospitalizations, or readmissions to identify patients.
Cost-based stratification
Uses prior healthcare spending to identify patient groups.
Disease-based stratification
Uses diagnoses and chronic condition burden to identify patients.
Combined stratification
Uses multiple indicators such as disease, cost, and utilization.
Integrated Practice Unit (IPU)
Multidisciplinary care organized around a condition or defined patient need.
Ambulatory Care Sensitive Condition (ACSC)
Condition for which effective outpatient care may prevent some hospitalizations.
Camden Coalition
Hotspotting program providing intensive care management to patients with repeated admissions.
Camden eligibility example
At least two chronic disease-related hospital admissions within six months.
Real-time patient data
Timely information enabling care teams to intervene rapidly after changes or acute events.
Predictive modeling
Uses patient data to estimate future risk; does not prove an intervention will work.