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Seven Basic Responses
Yes Sir / Ma’am
No Sir / Ma’am
No Excuse Sir / Ma’am
Sir / Ma’am, May I ask a Question?
Sir / Ma’am, May I make a Statement?
Sir / Ma’am, I do not know.
Sir / Ma’am, I do not understand.
Time of Day: Morning
0000-1159
Time of Day: Afternoon
1200-1659
Time of Day: Evening
1700-2359
Greetings: One Male
Sir
Greetings: Two Males
Gentlemen
Greetings: One Female
Ma’am
Greetings: Two Females
Ladies
What is prioritized?
Rank, then gender
If the same rank, who is greeted first?
Ladies
What are the two factors of greetings?
time of day, and person