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CHAPTER 1 — What is compensation and its two types?
Compensation = rewards for performing a job.
Intrinsic = psychological satisfaction, pride, achievement.
Extrinsic = monetary/nonmonetary rewards, including pay and benefits.
CHAPTER 1 — What is core compensation? Give examples.
Monetary rewards received by employees including:
Base pay (hourly wages/annual salary)
Pay adjustments
COLA: periodic pay increase based on inflation measured by the CPI
Seniority pay: Based on length of service
Merit pay: Permanent base pay increases based on performance
Incentive pay: pay for achieving work objectives
Skill-based pay: pay for mastering new skills
Pay-for-knowledge: Rewards employees for completing specified learning
CHAPTER 1 — What are the FOUR compensable factors?
Skill = abilities/knowledge required
Effort = physical or mental work
Responsibility = accountability
Working conditions = environment and risks
CHAPTER 1 — What are employee benefits and their two types?
Benefits supplement core compensation. INCLUDE:
Legally required = mandated by applicable law.
Discretionary = employer chooses to provide.
CHAPTER 1 — Name and explain three discretionary benefit categories.
Protection programs = insurance/income protection.
Paid time off = paid vacations/leave.
Services = tuition reimbursement/daycare.
CHAPTER 1 — Why are legally required benefits provided?
To protect workers and families against risks such as illness, disability, unemployment, retirement-related income loss and workplace injury, as required by law.
CHAPTER 1 — Strategic vs tactical compensation: two differences and examples?
GOALS VS ACTIONS
Strategic = long-term, company-wide direction (attract talent).
Tactical = specific implementation (introduce a retention bonus).
CHAPTER 1 — Explain business strategy, HR strategy and strategic compensation.
Business strategy = how resources are used to compete.
HR strategy = people practices supporting business goals.
Strategic compensation = pay systems reinforcing both HR and competitive business objectives
CHAPTER 1 — Compare lowest-cost and differentiation strategies.
Lowest-cost = efficiency, predictable behavior, short-term focus, autonomy, output quantity.
Differentiation = uniqueness, creativity, long-term focus, cooperation, independence and risk-taking.
CHAPTER 1 — Which HR practices support competitive business strategies?
Recruitment/selection
performance appraisal
training/career development
labor-management relations
employment termination
legal compliance
CHAPTER 1 — What are the THREE compensation system goals?
Internal consistency = fair relative job values.
Market competitiveness = attractive pay compared with other employers.
Individual contributions = reward credentials, knowledge, and performance.
CHAPTER 1 — Job analysis vs job evaluation?
Job analysis = identify duties, responsibilities and requirements.
Job evaluation = determine a job's relative worth compared with other jobs.
CHAPTER 1 — How is market competitiveness achieved?
Strategic analyses align pay with business objectives.
Compensation surveys compare competitors' pay to help attract and retain employees.
CHAPTER 1 — Explain pay structure, pay grade and pay range.
Pay structure = organization of pay.
Pay grade = jobs grouped by value/compensable factors.
Pay range = minimum, midpoint, and maximum pay.
CHAPTER 1 — Name five compensation stakeholders and their interests.
Employees = fair rewards.
Line managers = pay guidance.
Executives = strategy/costs.
Unions = employee representation
Government = legal compliance.
CHAPTER 2 — What is human capital theory and how does it relate to seniority pay?
Employee knowledge/skills create productive value through experience, education and training. Seniority pay rewards service, assuming experience can increase value.
CHAPTER 2 — Seniority vs longevity pay?
Seniority = scheduled base-pay increases for length of service.
Longevity = rewards long-serving employees who have reached the maximum pay grade.
CHAPTER 2 — How is seniority pay structured?
Employees start at base pay and receive scheduled service-based raises until the grade maximum. Further increases may require promotion.
CHAPTER 2 — Advantages and limitations of seniority pay?
Advantages = objective, predictable, easy to administer, less favoritism.
Limitations = ignores performance and may not support competitive strategy.
CHAPTER 2 — What is merit pay and how is it different from incentives?
Merit pay = permanent base-pay raise based on past performance.
Incentive pay = variable reward linked to predetermined targets or results.
CHAPTER 2 — What are SEVEN elements of effective merit pay?
Clear standards – Define expectations.
Performance measures – Objective and subjective.
Regular reviews – Evaluate periodically.
Pay link – Better performance = higher pay.
Sufficient funds – Afford the raises.
COLA first – Adjust for inflation.
Meaningful raises – Large enough to motivate.
CHAPTER 2 — What are SEVEN limitations of merit pay?
Poor differentiation – Similar raises for all.
Weak measures – Inaccurate evaluations.
Supervisor bias – Unfair ratings.
Poor communication – Unclear pay decisions.
Non-merit factors – Pay influenced by favoritism or tenure.
Harmful competition – Reduces teamwork.
Small raises – Not motivating.
CHAPTER 3 — Define incentive pay and explain TWO reasons companies use it.
Incentive pay are variable rewards based on performance objectives. Used to:
motivate desired results
control compensation costs by linking rewards to performance.
CHAPTER 3 — What THREE assumptions support incentive pay?
Different contributions – Employees and teams contribute differently.
Performance matters – Company success depends on individual and group performance.
Rewards motivate – Performance-based rewards attract, retain, and motivate employees.
CHAPTER 3 — Traditional pay vs incentive pay?
Traditional = regular wages/salary and periodic increases.
Incentive = variable pay tied to achieving predetermined performance objectives.
CHAPTER 3 — What are THREE categories of incentive pay?
Individual = personal performance.
Group = team/unit results.
Company-wide = overall organizational performance.
CHAPTER 3 — Define individual incentives and give FOUR examples.
Piecework – Rewards units produced.
Management incentives – Bonuses for meeting targets.
Behavior encouragement – Rewards specific behaviors.
Referral plans – Bonuses for recruiting qualified employees.
CHAPTER 3 — What performance measures can individual incentives use?
Production quantity, product quality, monthly sales, safety records and attendance.
CHAPTER 3 — Advantages and disadvantages of individual incentives?
Advantages = direct performance-pay link, motivation, retention.
Disadvantages = unrealistic standards, measurement problems, inflexibility, undesirable behavior, outside factors.
CHAPTER 3 — Define group incentives and give TWO examples.
Group incentives reward collective results. Examples:
Team-based incentives – Bonuses for achieving team goals.
Gain sharing – Bonuses for improving productivity or reducing costs.
CHAPTER 3 — Explain THREE team types and group performance measures.
Team Types:
Work teams – Perform regular daily tasks.
Project teams – Complete a specific project.
Parallel teams – Solve problems or suggest improvements alongside regular work.
Group Performance Measures:
Customer satisfaction
Cost savings
Workplace safety
CHAPTER 3 — Define gain sharing and its THREE components.
Gain-sharing rewards unit productivity/cost improvements.
Components:
Cooperative culture
Employee involvement in improvements
Performance-based bonuses.
CHAPTER 3 — Compare Scanlon, Rucker and Improshare.
Scanlon – Measures labor costs compared to production value. Lower ratio = better.
Rucker – Measures value added compared to employment costs. Higher ratio = better.
Improshare – Measures time saved in production. More time saved = better.
CHAPTER 3 — Scanlon and Rucker formulas: which direction is better?
Scanlon = labor costs ÷ SVOP, LOWER better.
Rucker = value added ÷ total employment costs, HIGHER better.
CHAPTER 3 — Advantages and disadvantages of group incentives?
Advantages = cooperation, cohesion, shared goals, easier group measures.
Disadvantages = free riders, unequal effort and high performers depending on coworkers.
CHAPTER 3 — Define company-wide incentives and give examples.
company-wide incentives: rewards based on overall company results, such as profit, costs, market share or sales.
Examples = profit sharing and employee stock options.
CHAPTER 3 — Current vs deferred profit sharing and distribution methods?
Current = cash paid now/periodically.
Deferred = held in trust until later.
Distribution = equal amounts, salary-based or individual contribution-based.
CHAPTER 3 — Profit sharing: fixed vs graduated formulas and pros/cons?
Fixed pool = total profit × one rate. Graduated = sum of profit tiers × their rates. Pros = shared success/flexibility. Cons = uncertain rewards/weak individual link.
CHAPTER 3 — Stock options: exercise price, vesting and gain calculation?
Exercise price = fixed purchase price. Vesting = waiting period. Gain = (market price − exercise price) × shares, if positive.