P2 - Cruise Tourism

Culture (At Sea)

formed by a mix of maritime and hospitality culture, made him more visual by uniforms, ranks, ship, and cruise routines

Contracts (For Maritime Employees)

Reflected the need to operate a vessel 24/7 and subject to international rather than ational regulation

Community (at Sea)

Crew communities are multinational with different nationalities, ages, backgrounds, and prior learning and individual needs and aspirations

Context (Of the Maritime Settings)

the landscape and/or seascape changes with the cruise

• CONNECTIVITY

• REGIONAL COMPETITIVENESS

• UTILIZATION

• INFRASTRUCTURE

• SECURITY

• ENVIRONMENTAL MANAGEMENT

Elements of Cruising (CRUISE)

• PORTS OF CALL

• OCEAN

• RECREATIONAL ACTIVITIES

• TRAFFIC

Elements of Cruising (PORT)

Leisure

Cruise tourism is a form of ______ and recreational tourism.

Recreational

Cruise tourism is a form of leisure and ______ tourism.

Vacation

Cruise tourism combines which three purposes (leisure, recreation, and ___)?

Maritime tourism

What type of tourism is cruise tourism, based on where it takes place?

water-based.

Maritime tourism refers to tourism that is Maritime and _____

Transportation

A cruise ship is both a means of ______ and a tourism product.

Product

A cruise ship is both a means of transportation and a tourism ______.

False

True or False: A cruise ship is only a means of transportation.

part of the destination experience

What does it mean that the ship is a tourism product?

Integrated

Cruise tourism is described as an ______ hospitality business.

• Transportation

• Accommodation

• Food and beverage

• Entertainment

• Recreation

• Guest services

• Excursions

• Retail

Name the eight components of an integrated hospitality business in cruising. (8- TA-FER-GER)

Excursions

Which component of cruising covers shore trips during port calls?

Retail

Which component of cruising covers shopping on board?

Destination

Cruise tourism is a multi-______ tourism experience.

Ports of call

A cruise's multi-destination experience is based on itineraries and ______.

• Itineraries

• Ports of call

What two things make cruising a multi-destination experience?

Experience

Cruise tourism is highly ______-oriented.

Interactions

An experience in cruising is composed of multiple ______ and activities.

True

True or False: The cruise experience is composed of multiple interactions and activities.

Service

Cruise tourism is ______-intensive, relying on human interaction and delivery.

Human interaction and service delivery

Service-intensive means the business relies heavily on what two things?

Interdependent

Cruise tourism is highly integrated and ______.

• Integrated

• Interdependent

Which two words describe how the parts of the cruise business relate to each other?

Multi-destination

Is cruise tourism a single-destination or multi-destination experience?

• Leisure oriented

• Ship centered

• Multi destination

• All-in-one tourism experience

• Hospitality intensive

• Experience oriented

• International and multicultural

• Highly organized and scheduled

• Globally interconnected

• Capital and infrastructure intensive

• Environmentally and socially consequential

• Dynamic and constantly evolving

Characteristics of a Cruise Tourism (12-LSM-AHE-IHG-CED)

Ecosystem

The cruise industry is best understood as a network or ______ rather than an industry controlled only by cruise lines.

Cruise Lines

The cruise industry is best understood as a network or ecosystem rather than an industry controlled only by ______.

Network

The cruise industry is best understood as a ______ or ecosystem rather than an industry controlled only by cruise lines.

False (it is a network or ecosystem)

True or False: The cruise industry is controlled only by cruise lines.

As a network or ecosystem

How is the cruise industry best understood, rather than as an industry controlled only by cruise lines?

Cruise lines

Who are the central commercial actors in the cruise industry?

Commercial

Cruise lines are the central ______ actors in the cruise industry.

false

True or False: Cruise lines operate independently of ports, destinations, and other stakeholders.

• Ports

• Destinations

• Shipbuilders

• Suppliers

• Government

• Travel intermediaries

• Employees

• Local communities

Name the eight stakeholders that cruise line operations depend on. (8-PDS-SG-TEL)

8

How many stakeholder groups, besides cruise lines, are listed as part of the cruise industry network?