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Last updated 6:01 AM on 4/4/24
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7 Terms

1
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Product

The effectiveness of branding, quality rating, customer feedback, potential improvements, brand strength, guarantees, availability, and scalability.

2
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Price

Market price comparison, pricing review frequency, adjustments in line with inflation or demand, clear pricing model, profit margin awareness, added value, payment methods, and credit facilities.

3
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Place

Product availability at customer shopping locations, visibility to target market, and presence on social media.

4
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Promotion

Marketing communications evaluation, message alignment, sales process refinement, PR activities, marketing budget assessment, networking efforts.

5
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People

Adequacy of sales and marketing personnel, resource allocation, team composition, outsourcing potential, team culture, recruitment/training/appraisal systems.

6
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Process

Sales process efficiency, customer-centric processes, technology issue handling, system establishment within marketing and sales.

7
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Physical Evidence

Product packaging quality reflection, online experience for digitally delivered products.