1/77
Looks like no tags are added yet.
Conformity
A change in behavior due to the perceived influence of others (peers)
Compliance
Following commands of authority figures due to normative influence
Normative influence
the desire to be accepted, involves public compliance, without private acceptance of norm
Informational influence
the desire to be correct/accurate. Involved private acceptance of norm
Norm
a rule of standard for what is acceptable/appropriate/correct in terms of judgement, value, perception, belief, or behavior
Sherif’s emergence and perseverance of group norms experiment
demonstrated how social norms naturally emerge in ambiguous situations and persist even after the original group members are replaced. By placing participants in a completely dark room with a stationary pinpoint of light, Sherif proved that people rely on one another to establish a shared frame of reference when reality is unclear.
Minimal pressure to conform
Norm persevered through multiple trials
Informational influence
Asch’s Conformity research
Normative influence- line length was reality/unambigious
Around 75% of participants conformed at least once during the critical trials. Only about 25% to 26%completely resisted group pressure and stayed independent every time.
When alone—> subjects chose correct line 90% of time
Normative Social Influence: They knew the group was wrong, but they went along with it anyway to fit in, avoid embarrassment, or prevent ridicule.
Conformity will drop when there is 1 other person who doesn’t also conform
Increase in group=_____
Increase in conformity (harder to do with 8+ people)
Conformity increases when:
Subject is solitary dissenter
The behavior is public
People are unsure of a situation, or it’s a crisis
Group size increases (up to a point)
Group is ‘important’ to the person
People are of lower status
The motivation to be accurate is high (informational influence) and ambiguity is high
Does need to be accurate increase informational influence? Depends on level of ambiguity
Subjects watch a video of a crime
Half of the subjects get a really good look at the suspect (low ambiguity condition)
Other half didn’t see the suspect well (high ambiguity condition)
Now they have to pick the suspect from a lineup with 2 others (who purposely pick the wrong suspect), paid if they got it right or not paid at all.
Didn’t get paid: both high and low ambiguity group agreed around 30-40% with the incorrect majority
Did get paid: high ambiguity agreed with incorrect majority 50%, low ambiguity agreed 15%
Mindless compliance
the role of automaticity in compliance
2 techniques in obtaining compliance with requests
Foot in the door
Door in the face
Foot in the door
Get people to say yes to small requests—> more likely to say yes to bigger requests
Door in the face
Going to ask for something you know they will say no to—> then you ask for a easier/simpler request which they are more likely to say yes to
Foot in the door experiment
Asked to put an ugly sign on their law= 18% complied
Asked to sign a petition, then asked to put an ugly sign= 50% complied
People don’t want to be hypocritical or inconsistent
Door in the face experiment
Moderate request= 25% complied
Moderate request then large request= 50% complied
The target perceives the requester's downward shift from a massive demand to a smaller favor as a concession. To maintain social fairness, the target feels a pressure to "concede" in return by saying yes
Obedience: compliance with authority: Milgram shock study
Milgram tested obedience to authority by having a subject (assigned to role of “teacher”) shock a learner (his confederate) with increasingly stronger shocks for errors (teacher and student in different rooms)
The confederate first complains, then screams, ceases responding
Experimenter orders subject to continue the shocks
How far would Ss go? How far would you go?
Big dropout when confederate pleads to be let out, another big dropout after confederate doesn’t answer to shocks. 60% of people would go to the highest shock level
Explanations for Milgram Experiment
People trust the experimenter
External attribution: saying they aren’t responsible and they were made to by experimenter
Varying the conditions for the Milgram experiment
Distance of authority: different rooms?—> compliance would decrease
Distance of the victim: sat next to each other?—> compliance decreases
Status of authority: change where the study was carried (not at an esteemed university) but by a marketing firm?—> compliance plummets
Status of individual: 1st person to drop out of study was a priest and high status people because they were less likely to comply to orders cause they’re used to giving them
Presence of others: less likely to go to 450 if another person didn’t go there
Implications of Milgrams Findings
Ss were “weak” or sadistic people - fundamental attribution error
“Ordinary people, simply doing their jobs and“Ordinary people, simply doing their jobs and
without any particular hostility, can become agents in a terrible destructive process”
External Validity?
Ethical issues in this experiment - long-term follow up with Ss
Other variables affecting compliance + conformity in group contexts
Unanimity
Group cohesion
Public vs. Private behavior
Prior commitment
Novelty/ambiguity of situation: opens door to informational influence
Individual Differences in Compliance and Conformity
Gender: women were more compliant/conformist
Personality factors
Agreeableness, Conscientiousness: want to do the right thing + avoid the wrong thing
Would we resist such influence or are we deluded?
Cultural factors (Individualist vs. Collectivist)
Injunctive vs. Descriptive Norms
D: What do people actually do (or refrain from doing), driving on the parkway where nobody drives the speed limit
I: What should people do (or refrain from doing), following the speed limit- not faster
What is a group
3 or more people who interact and are interdependent
We biologically desire to be in groups- cavemen, reproduction
Benefits of a group
- Facilitate goal achievement
–Provide information - social comparison & ambiguity resolution
–Identity
–Establishing social norms and rules.
Composition of groups
Members tend to be similar because people are attracted to similar others and because
groups operate in ways that encourage similarity among members.
• Influential aspects of groups
– Norms
– Roles
– Group cohesiveness
Similarity-attraction principle: more comfortable with same interests/values
Social facilitation
Triplett’s observations – performance improves in the presence of others
Zajonc: Performance enhanced on simple, well-learned tasks, impaired on complex,
poorly-learned ones
Skilled vs. Unskilled Pool Shooters - Social Facilitation
Skilled players perform better in larger audiences (70% accuracy alone- 80% not alone)
Unskilled players already play bad, but even worse when there is an audience
For skilled players, the correct shot is the dominant, well-learned response, so higher arousal boosts their performance (social facilitation).
For unskilled players, the correct shot is not well-learned; higher arousal increases errors and the dominant response is to mess up, impairing performance (social inhibition)
Zajonc Arousal facilitates dominant response; WHY
Attentional diversion: presence of others, takes attention away from task
Evaluation apprehension: when others are present it causes anxiety/judgement
Mere presence: physiological arousal
Social loafing
Groups outperform individuals: The whole is greater than the sum of its parts – True
or False?
• FALSE
Performance and effort declines as group size increases
Ingram rope pull experiment: Social loafing
One half told that they are only measuring the collective
Other half told they are measuring individually: they pull the rope harder
Social loafing is less pronounced if:
- Challenging, involving tasks
– Group consists of friends (high cohesion)
– Culture is collectivist (interdependent self)
– People believe their individual contribution can be monitored
Deindividuation
When you aren’t yourself anymore around other people
Sporting events: rowdy fans, alcohol, fighting fans of other team
Abandoning restraint and loss of sense of individual responsibility
– Increased responsiveness to situational cues: what everyone around you is doing
– Decreased accessibility & influence of personal values (diminished self-awareness)
– Loss of evaluation apprehension: let impulses run wild
– Increased impulsivity / decreased self-regulation (disinhibition)
Deindividuation: moderating variables
Larger group size: higher likelihood of deindividuation
Arousal and diminished self-awareness
Anonymity: anonymous female subjects administered more intense shocks for longer duration than identified women
Deiner’s trick or treaters: Deindividuation on Halloween
Parents left them with a bowl of candy and told them to take one
One group: asked what their names were
Other group: anonymous, weren’t asked names: 55% of the anons in groups took extra candy, alone only 20%
Group polarization
interaction and discussion strengthens average inclination of group members
Before group discussion: most people in neutral/low direction spread out
After group discussion: all moved to the lower side, their opinions strengthened after discussion
High & Low Prejudice Groups before and after Group Discussion study
Asked about views on African Americans
Low prejudice: before discussion= 1, after=0.5
High prejudice: before=2.75, after=3.5
What causes group polarization
• Normative Influence (social comparison explanation)
– To gain approval (or to avoid rejection, embarrassment, or conflict), we look to other group members for cues about what attitudes we should hold
• Informational Influence (persuasive arguments explanation)
– In our desire to be accurate, we look to others as sources of information, and alter our attitudes accordingly
Groupthink
Suppressing dissent/disagreement in the interest of group harmony that results in faulty decision-making
• Premature consensus seeking causing a failure to explore alternatives and critically
examine proposed course of action
Causes of groupthink
High group cohesiveness, especially based on interpersonal liking
Directive leadership: high authority
Insularity of group
Lack of formal method and procedures for exploring alternatives and critically evaluating decisions
High stress
Low expectation of finding suitable alternatives
Symptoms of groupthink
• Illusion of invulnerability
• Conviction of moral superiority
• Negative stereotyping of out-groups (opponents and/or dissenters)
• Mindguarding
• Normative influence - conformity pressure
• Self-censorship
• Illusion of unanimity
Preventing groupthink
• Leader refrains from endorsing and evaluating solutions
• Encouraging dissent - appointing a devil’s advocate and increasing diversity of group
• Permitting outside scrutiny and input
• Exhaustively search alternatives and criticize preferred course of action
• Prepare contingency plans (prepare for failure)
Majority & Minority Influence in Groups
• Majority influence:
– Normative conformity (public compliance)
• Minority influence:
– Persuasion thru informational influence (private acceptance)
– Consistency, confidence, & reasonableness can sway majority through central route
persuasion – genuine belief change
The great person theory
Much research has focused on what makes a good leader. The theory states
that certain key personality traits make a person a good leader, regardless of the situation.
Simonton view on Leadership in groups
Research indicates that personality traits are surprisingly unrelated to leadership.
Simonton found that only family size, height, and # publications predicted “presidential
effectiveness.”
Social psychologists view on leadership in groups
Rather than deeming personality traits unimportant, social psychologists suggest
that good leadership is determined by a person having the right personality characteristics for the situation.
Task-oriented leader
one who is concerned more with efficient procedures, practices and processes in accomplishing goals than with workers’ feelings and relationships.
Relationship-oriented leader
more. concerned with workers’ feelings and relationships as a means to accomplish
goals
Fielder’s contingency theory of leadership
states that leadership effectiveness depends both on how task-oriented or relationship-oriented the leader is and on the amount of control and influence the leader has over the group.
Social dilemma
a conflict in which the most beneficial action for an individual will, if chosen by most people, have harmful effects on everyone.
Public goods dilemma
Individuals must contribute to a common pool in order to create or maintain a public good.
Commons dilemma
Everyone takes from a common resource that will replenish itself if used in moderation but will run out if overused. (use of water in a drought)
Aggression
is intentional behavior aimed at causing physical, social or psychological harm in a conspecific.
Hostile aggression
is an act of aggression stemming from feelings of anger and aimed only at inflicting pain.
ex: In a fit of anger, a father spanks his disobedient 6-yr-old
Instrumental aggression
is aggression that serves as a means to some goal just than causing pain.
ex: A woman shoots mace at her attacker to avoid being raped
Aggression: Innate Instinct or Learned Social Custom?
Freud postulated that humans have innate instincts toward life, Eros, and towards death,
Thanatos. Displaced outward, Thanatos becomes aggression toward others. Self-conscious desire to kill ourselves, displaced by moving that desire to kill someone else-not yourself
Amygdala and Hypothalamus
Aggressive behaviors and expressions of hostility/anger/irritation, etc. are mediated by
neural activity in these limbic system structures.
Neural and Hormonal Influences on Aggression
Serotonin is a neurotransmitter in the brain that may inhibit aggressive impulses.
Testosterone is a male sex hormone associated with aggression.
Violent criminals are linked with having higher T
Low T men injected with more T didn’t report more conflict/change in behavior and aggression, actually decreased their aggression
Gender Differences in Aggression Violent Crimes (U.S. Dept of Justice)
Murder: Men=85%, women=15%
Assault: men=82%, women=18%
DA: men=80%, women=20%
Rape: men=95%, women=5%
Schoolyard Aggression in Boys and Girls 7-12
Overt aggression: slaps, punches, kicks. Boys had a higher percentage of aggression
Relational: gossip, insults, rumors, embarrassment. Girls had a higher percentage of aggression
Even in the most aggressive-prone species aggression is an _____
Optional strategy determined by previous social experiences and social context
In humans, patterns of behavior are infinitely malleable and highly controlled by social
norms; thus, cultures vary widely in their degree of aggressiveness.
Pain and discomfort as causes of aggression
Both animal and human studies show that pain will increase the probability that an
organism will aggress.
Other forms of bodily or psychological discomfort (insults, crowding, heat, offensive odors) may also act to lower the threshold for aggressive behaviors.
Frustration-aggression theory
posits that frustration, the perception that you are being prevented from obtaining a goal, will result in an aggressive response.
Frustration can also occur due to relative deprivation:
feeling that one has less than one deserves or has been led to expect, or has less than similar others, can increase aggressive behavior.
Egoistic vs Fraternal deprivation
E: comparing myself to someone else/a standard
F: believe that my group is not getting what it deserves
Provocation-Reciprocation
People usually feel the need to reciprocate after they are provoked by aggressive behavior from another person.
Attributional Processes in Aggression: The Influence of Mitigating Circumstances experiment
An assistant insulted all of the subjects from the other side of a wall
One group was told nothing about the assistants mood: they blasted the assistant with noise 20%
The other group was told the assistant failed to get their PHD which is why he insulted them: they only blasted the assistant 13%
Objects as Aggressive Priming Cues Increase Aggression experiment
One group had a gun present in the room: administered the shock 48%
Other group had a racquet present in the room: administered the shock 33%
The presence of an aggressive stimulus can increase probability of aggressive behavior
Bandura’s social cognitive learning theory
that we acquire social behaviors (e.g., aggression) by observing others, and the consequences of their behavior.
Basic principles of social-cognitive learning theory
- Direct tuition via operant procedures
– Observational Learning
– Vicarious reinforcement: observer sees model receive a reward for a behavior and then becomes likely to imitate that behavior
Role for cognitive processes
– Attention - Retention - Reproduction
– Acquisition can occur without performance
– Motivation a function of outcomes expectancies
Banduras Bobo Doll experiment
Imitation of Aggression: Children who observed the aggressive model exhibited significantly more physical and verbal aggression toward the doll—often mimicking the exact actions and phrases they had seen.
The Learning-Performance Distinction: Follow-up studies (such as Bandura's 1965 research) showed that children learned the behavior even if they didn't immediately perform it. When children saw the adult model punished for aggression, they were far less likely to act aggressively themselves; however, when offered an incentive (like juice or stickers), those same children were able to reproduce the aggressive acts, proving that observation alone was enough for learning
Exposure to violence in media
A number of long-term studies indicate that the more violence individuals watch on TV
as children, the more violence they exhibit years later as teens and adults.
TV violence: Increasing aggression and attentuating responsivity study
Control group: Low shock intensity administered, high sympathetic nervous system arousal
Ss exposed to violent TV: high intensity shock administered, low sympathetic nervous system arousal
Exposure to aggressive acts has a numbing effect on our sensitivity to those events,
physiologically and behaviorally-desensitization.
Does Punishment prevent Aggressive Behavior?
For children, harsh punishment provides a model of aggression and does not prevent a child from engaging in the forbidden behavior when the child is unsupervised.
The threat of mild punishment, swiftly administered, does seem more effective, consistent with principles of cognitive dissonance, self-perception, and self-justification.
Catharsis and Aggression
MYTH: From Aristotle to Ann Landers, “Letting off steam” or “venting” reduces aggressive energy and is necessary for psychological health.
FACT: Controlled studies suggest that attempting to reduce one’s anger by acting violently increases, rather than decreases, subsequent aggression and hostility.
Catharsis as Self-Defeating Prophecy: Venting Anger = Greater Subsequent Aggression study
Control group: inflicted barely any noise onto the confederate. After one trial= a little more than 0. Average over 25 trials was -0.15
Punching bag group: inflicted noise after one trial= 0.4, average after 25 trials=0.32
Effects of War on Countries’ Homicide Rates
Combatant countries: # of countries increasing in homicide=19%, # of countries decreasing=6%
Non-combatant countries: # of countries increasing in homicide=5%, # of countries decreasing=7%
Societal Level Influences on Aggression: Being at war
• Weakens the population’s inhibitions against aggression
• Leads to imitation of aggression
• Makes more likely perceptions/attributions of threat,hostility,etc.
• Numbs people and makes them unsympathetic toward the victims
• Legitimizes the use of violent solutions to address difficult problems.