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What is the ultimate goal of purchase and sale?
Securing the highest price for sale
What must terms of engagement cover?
Basis of agency instruction (sole or joint)
Rights of the agency (sole selling rights or ready-willing-and-able purchaser)
Proposed fee
Marketing expenses and disbursements
Confirmation of no conflicts of interest
Money laundering checks (Money Laundering Regulations 2017)
Timetable for payment of fees and disbursements
Details of the firm's complaints handling procedure
Which act governs estate agency?
The Estate Agents Act 1979
Applies to all interests in freehold or leasehold property - sale or lease, land or property, including auction - with a combination of criminal and civil penalties
Section 18 is pre-contract information
In writing, before entering an agency contract:
When the client becomes liable to pay remuneration
The amount of that remuneration
What does not form part of it (e.g. marketing expenses)
Nature of instruction (sole vs joint agency)
Section 21 is personal interests
Requires declaration in writing of any personal interest or connected party - reaching as far as current or former partner, relative or employee
Must be stated on the sales particulars and in HOTs
What is misrepresentation and which act governs it?
The Misrepresentation Act 1967
Misrepresentation is defined as a false statement of fact made during pre-contractual negotiations that has the effect of inducing the other party to purchase. The agent can be sued for damages and/or the contract rescinded.
Which act governs unfair commercial practice and what are the two categories?
CMA207 under the Digital Markets, Competition and Consumers Act 2024 (DMCC Act 2024)
Category A - always unfair (Per Se Forbidden) - prohibited outright
One of the 32 banned commercial practices listed in Schedule 20 (e.g. fake reviews, selling illegal goods)
Omitting material information in an invitation to purchase (e.g. failing to disclose mandatory fees - drip pricing)
Promoting unfair practices within code of conduct
Category B - potentially unfair (by likely effect) - if likely to cause the average consumer to make a different transactional decision
Misleading actions - providing false or deceptive information
Misleading omissions - omitting legally required or material information
Aggressive practices - harassment, coercion or undue influence
Breach of professional diligence - a lack of honest, transparent handling or care
What are the enforcement powers under the DMCC Act 2024?
Higher of 10% of global turnover or ÂŁ300,000 - whichever is higher
Fines may be reduced for mitigation or early resolution
What are the four bases of agency instruction?
Sole agency:
Remuneration payable if unconditional contracts exchange during sole agency period
Purchaser must have been introduced by agent or negotiated with agent during that period
No fee if vendor sells property themselves
Agent can still be paid if party introduced during period exchanges after the period expires
Sole selling right:
Remuneration payable if unconditional contracts exchange during period agent holds sole selling rights
Applies even if purchaser was not found by agent
Doesn't matter who introduces buyer
Ready, willing and able
Applies if the client withdraws at point of exchange
If purchaser was ready, willing and able, agent should still receive fee
Can also include abortive fees where client pulls out
Multiple agency
A number of agents are instructed to sell same property
Only agency that introduces purchaser who proceeds to exchange may submit a fee account
What is an EPC and when is it required?
An EPC contains information about a property's energy use and typical costs plus recommendations to reduce both, giving a rating from A-G valid for 10 years
EPC required whenever a property is built, sold or rented and must be obtained before marketing commences
What are the four methods of sale?
Private treaty
Informal tender
Formal tender
Auction
Which regulations govern board display?
Town and Country Planning (control of Advertisements) Regulations 2007 in England (the 1992 regulations, as amended in 2017, continue to apply in Wales)