WK 2 - Management Skills

Group ( a club, a committee)

• one leader

• short meetings(discuss, decide, delegate)

• individual focus

• work products

• accountability

• Purpose is sharing information

Team (your project team)

• shared or rotational leadership

• individual and mutual accountability, collective work products

• longer meeting (open-ended problem solving )  

• output is greater than the sum of the parts

How teams develop : 5 stages

1. Forming

2. Storming

3. Norming

4. Performing

5. Adjourning

Forming is

“who's in charge?” Polite, uncertain, holding back, trust is low 

Storming

• Testing who’s the leader

• procrastination shows up

Norming

• Roles and authority settle out

• Norms are forming, a “we” feeling emerges

Performing

• focus is on the work

• open communication

• everything is established and youre doing the job

• real cooperation

• people helping

Adjourning

• Work is done

• time to move on

Are these 5 stages linear?

NO, some can be simultaneous

4 types of Teams

• Problem-solving

• self- managed

• cross- functional

• virtual

4 Types of Team: Problem-Solving

Generate ideas, but DONT have approval to act

they NEED approval

and they don’t have to be the ones to execute it 

4 Types of Team: Self-managed

Solves problems

They HAVE the authority and approval to act on problems

4 Types of Team: Cross functional

Each functional area ( finance, marketing, operations , PR) get together to solve one problem

what makes teams effective

1. Context

2. Composition

3. work - design

4. process

Context is

think* “what's provided to u”  (think everything like:  resources, staff, leadership, evaluation, and rewards)

List the details of Context

• Adequate resources: information, staffing, equipment, encouragement

• Leadership and structure: who does what, how work is split

• A climate of trust — in each other and in the leader

• Evaluation and rewards for both individual contribution and team effort

Composition is think

(what ur made up of) - “whos on it”

List the details of Composition

• Abilities: technical, problem solving, interpersonal 

• Personality: conscientiousness, openness, agreeableness matter most 

• Roles allocated deliberately 

• Diversity: use the differences 

• Size: 5-9 is the sweet spot

• Flexibility: ppl who want to be there and can adapt

work design is -THINK

the task itself

List the details of Work design

• Autonomy: latitude to make decisions 

• Skill variety: the work uses different skills

• Task identity: a whole, identifiable piece of work 

• Task significance: it matters to someone

Process is THINK

how the team works

List the details of Process

• Common plan and purpose 

• Specific goals - SMART; specific, measurable, achievable, Realistic, Time-bound 

• Team efficacy: belief the team can succeed

• Conflict: some helps, too much doesn't 

• Social loafing: the person who doesn't pull weight 

In a supermarket, 2 ppl clean but are only given one mic

Context OR composition

Context