ITSS 3300 v.2

v.2 STUDY

Purpose of Information Systems

To support the achievement of an organization’s strategic, tactical, and operational goals.

Information Technology (IT)

Includes computer hardware, software, data, and data management technology.

Information System (IS)

A set of interrelated components that collect, process, store, and distribute information, supporting decision-making, coordination, and control.

Formula for an Information System

IS = IT + Procedures + People.

Data vs. Information

Data = Raw facts; Information = Data shaped into meaningful form.

Difference between Computers and Information Systems

Computers and software are just tools that process data, while Information Systems use people and procedures to apply technology effectively.

Activities of an Information System

Input, Processing, Output, Feedback.

What is a Business?

An organization where goods and services are exchanged for money.

Types of Business Owners

Partners, Corporations, Investors.

Key Components of a Business

Products, Customers, Management & Operations, Investment & Sustainability, Profit & Return.

What is an Organization?

A structured system that takes resources to produce outputs, defined by hierarchy and functions.

Levels in an Organization

Senior Management, Middle Management, Operational Management.

Business Process

A set of steps to complete a task.

Organization Culture

Shared assumptions that shape how a company works.

Structured Business Processes

Standardized, predictable, and formal, with few exceptions.

Dynamic Business Processes

Flexible and adaptive processes that allow for frequent exceptions.

Business Process Modeling (BPMN)

A graphical representation of how a business process works.

Enterprise Applications

Software systems that help integrate all business operations.

Best Value of Enterprise Solutions

Integration, real-time access to data, and improved decision-making.

E-Commerce

Buying and selling products online.

Types of E-Commerce

B2B, B2C, C2C.

Cookies

Small files that store website info about users.

Social E-Commerce

Selling products through social media platforms.

What are Influencers on Social Media?

Individuals who greatly impact consumer buying decisions on social media.