Innovation

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4 Terms

1
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What are the main types of innovation?

  • Product innovation:

    • Launching new or improved products (or services) onto the market

  • Process innovation:

    • Finding better or more efficient ways of producing existing products, or delivering existing services


2
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What are benefits of product innovation?

  • Greater perceived added value

  • Higher prices

  • Build early customer loyalty

  • Enhanced reputation as an innovative business

  • Increased market share


3
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What benefits of process innovation?

  • Reduced costs

  • Improved quality

  • More responsive customer service

  • Greater flexibility of operations


4
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What are the key benefits of effective innovation?

  • Improved productivity and reduced costs

  • Helps build a brand

  • Establishes an advantage over competitors

  • Builds a strong organisational culture which should attract more talent

  • Higher sales and profits