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Conformity
changing one’s behavior to match the responses of others
Why do people conform?
wants to imitate the actions of others, increase sense of connection,, and maintenance of positive self-concept
Informational Influence
people go along with the crowd because the actions of others often provide info as to what is socially appropriate—> you believe that others possess info that you don’t have and you want to be right
Descriptive Norms
the perception of what most people do in a given situation
Normative Influence
people go along with the crowd because they are concerned about what others think of them
Obedience
submitting to the demands of a person in authority
Persuasion
the process by which a message induces change in beliefs, attitudes, or behaviors
Central Route
direct, relevant, logical messages, long lasting attitude change
Peripheral Route
relies on superficial cues that have little to do with logic (mindless), heuristics
Reciprocity
humans are motivated by a sense of equity and fairness; when someone does something for us, we feel obligated to return the favor
Social Proof
“if everyone is doing it, it must be right!”
Commitment and Consistency
once we commit, we are more likely to agree to further commitments (foot in the door)
A door in the face
persuader begins with a large request that they know will be turned down so that they can follow up with a request that is more likely to be accepted
Sunk Cost Trap
implores loss aversion to continue throwing money at something because they don’t want to waste their previous investment
3 conditions in which people are likely to change their attitudes
Source, Message, Audience
Manipulating the Perception of Trust
testimony and endorsements, presenting the message as education, and word of mouth
how to defend from unwelcome persuasion
knowledge, awareness, anti-vulnerability training (inoculation, stinging)
Outgroup Homogeneity
to see outgroup members as more similar to eachother compared to ingroup members
Stereotypes
biased thoughts about a person
Stereotype Threat
the fear of confirming stereotypes others have about one’s group
Prejudice
biased feeling/attitude against people based on group membership
Discrimination
behavior bias against a person/group based on stereotyped beliefs about that group
effects of social categorization
we see people from different groups as more different that they are, and people from the same group as more similar than they are
Robbers Cave Experiment
a study where boys at a summer camp were split into 2 groups, pitted against each other causing hostility, then reunited through cooperative tasks with shared goals—hostility and intergroup bias decreased
Social Dominance orientation
an explicit bias reflecting the belief that group hierarchies are inevitable and desirable for social order; predicts endorsing the superiority of certain groups
SDO- low vs. high careers
Low SDO: social work, public defense, psychology High SDO: prosecutors, finance, police
Right-wing authoritarianism (RWA)
explicit bias that endorses obedience and respect for authority, prioritizing group conformity and unity over individual rights
subtle (implicit) biases
Unexamined, sometimes unconscious biases that still have real consequences. Three types: automatic, ambiguous, and ambivalent
Automatic Bias
Unintended, immediate, and hard to resist. Involves own-group preference — measured by the Implicit Association Test (IAT)
Ambiguous Bias
Favoring the ingroup and distancing from the outgroup without realizing it. Includes Social Identity Theory, Self-Categorization Theory, and Aversive Racism.
Aversive Racism
form of racial bias the person doesn't intend and would reject, but shows up as avoidance of interracial contact
Ambivalent bias
Mixed feelings toward a group — explained by the Stereotype Content Model.
Stereotype Content Model
Social groups are perceived along two dimensions: warmth and competence (warm/cold, competent/incompetent)
Social Identity Theory
tendency to favor your own group over another group
Implicit Association Test (IAT)
measure of automatic implicit bias that detects unconscious associations between social groups and attributes
Aggression
any behavior intended to harm another person who does not want to be harmed
Features of Aggression
a behavior that you can see
intentional
the victim wants to avoid the harm
Violence
aggression intended to cause extreme physical harm; all violent acts are aggressive but not all aggressive acts are violent
Relational Aggression
intentionally harming another person’s social relationships or sense of inclusion—gossip, spreading rumors, silent treatment, withdrawing affection
Hostile Perception Bias
the tendency to perceive social interactions in general as aggressive
hostile expectation bias
tendency to expect others to react to potential conflicts with aggression
explicit aggression
aggressive tendencies we are aware of—can be measured directy
implicit aggression
aggressive tendencies we are NOT aware of; operates through automatic processing
justification mechanisms
Illusory defenses people use to rationalize aggression. The 6 types are: hostile attribution, potency, retribution, victimization by powerful others, derogation of target, and social discounting.
when are people the most aggressive?
at ages 1-3
gender and aggression
men tend to be more physically aggressive while women are more likely to engage in relational aggression
Catharsis (myth)
idea that acting aggressively or watching aggression releases aggressive impulses. NOT supported by research
Pluralistic Ignorance
relying on other bystanders to determine if help is needed, doing nothing
When do people help?
Pluralisitic ignorance, diffusion of responsiblity, cost and rewards
Cost and Rewards
if the benefits outweigh the costs, the likelihood of helping increases
Bystander Intervention
phenomenon whereby people intervene to help others in need even if the other is a complete stranger and the intervention puts the helper at risk
Who helps?
men are more likely to help in a dangerous situation, and women are more likely to help when there is no danger
Prosocial Personality
other-oriented empathy, helpfulness
Egoistic Helping
when a helper seeks to increase their own welfare by helping another
Egoistic Motives
there is something in it for us; we get some physical or mental benefit for helping others
Altruistic Helping
when a helper seeks to increase another’s welfare and expects nothing in return; motivated by empathy
Empathy-Altruism Model
when we take the POV from another person, we experience empathic concern, and we are motivated to help by altruistic concerns to reduce the other person’s distress; we help even if the cost to us is high
Negative State Relief Model
we help others to make ourselves feel better; when we don’t feel good, helping can boost our mood
Cooperation
the coordination of multiple people toward a common goal that will benefit everyone involved
Prisoner’s Dilemma
scenario explaining the tension between choosing personal reward (defecting) vs. gains for the group (cooperating); cooperating yields the highest combined reward, but defecting is the “rational” personal choice
Rational self-interest
idea that people will always make choices involving personal gain—meaning the rational choice is always to defect; doesn’t reflect what we actually observe in real life
Social Value Orientation
a person’s general tendency when dividing resources between themselves and others; 3 types: cooperative (wants positive outcomes for all), individualistic (less concerned with others outcomes), and competitive (wants to actively undermine others to get ahead)
Decomposed Games
Exercises where people choose between outcomes — used to measure Social Value Orientation
Commons-Dilemma Game
Mimics a common-pool resource (like farmland or water). The resource remains available if people don't overuse it, but depletes if people take too much.
Empathic Ability
ability to feel and understand another’s emotioanl experience—an individual difference that promotes cooperation
Communication and Commitment
Open communication can promote cooperation; cooperation involves vulnerability — the risk of being exploited or harmed by the other party
Trust and free rider problem
Social loafing/free riding (benefiting without contributing) earns a reputation for not helping, making others less likely to cooperate with that person in the future
Group Identification
people belong to groups they highly value, which shapes their social identity; because identity is tied to what the group values, group membership can influence cooperative behavior