Airport Ground Staff and Flight Operations Roles

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Vocabulary review covering airport ground crew, passenger operations, ramp agents, and flight dispatch positions.

Last updated 4:19 PM on 10/19/26

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1

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grand crew

Ground handling and ground support services (obsługa naziemna).

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gate agents

Airport gate personnel (agenci gate).

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passenger service agents

Passenger service staff (obsługa pasażerska).

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bagague handlers

Baggage handling service (obsługa bagażu).

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ramp agents

Ramp agent operating on the apron (agent rampowy na płycie).

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limen

Personnel responsible for technical service and refueling (obsługa techniczna, tankowanie).

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flight dispatcher

Flight coordinator (koordynator lotu).