Values & Attitudes Flashcards

Values

Abstract ideas that guide thinking and behavior across all situations.

Organizational Commitment

The extent to which an individual identifies with an organization and commits to its strategic goals.

Cognitive Dissonance

Psychological discomfort experienced when holding conflicting attitudes and behaviors.

Job Satisfaction

An affective or emotional response toward various facets of one's job.

Employee Engagement

The harnessing of organization members' selves to their work roles.

Affective Component

The emotional or feeling segment of an attitude.

Cognitive Component

The opinion or belief segment of an attitude.

Behavioral Component

An intention to behave in a specific way toward someone or something.

Predictive Stability

Function of values that provides a stable understanding of attitudes, motivation, and behaviors.

Perceived Organizational Support

Belief that the organization values employee contributions and cares about their well-being.

Counterproductive Work Behavior (CWB)

Actions that intentionally harm other employees or the organization as a whole.

Organizational Citizenship Behavior (OCB)

Discretionary behaviors that promote effective functioning of the organization.

Five Causes of Job Satisfaction

To be discussed - encompasses factors relating to job conditions, management, and personal growth.

Withdrawal Cognitions

Thoughts reflecting an individual's intent to leave the organization.

Turnover

The rate at which employees leave an organization voluntarily.

Normative Commitment

Feeling of moral or ethical obligation to remain with the organization.

Fair Treatment and Trust

Management actions that cultivate employee commitment by ensuring fairness and building trust.

Income Saturation Point

The level of pay beyond which there is no statistical relationship with job satisfaction.

Professional Growth

Opportunities provided for personal and professional development within an organization.

Motivation

The psychological factors that drive an individual to take action.

Job Involvement

The degree to which a person identifies with their job and its importance to their self-image.

Psychological Contracts

Perceptions regarding the reciprocal exchange between an employee and employer.

Dissonance Reduction Strategies

Methods employed to alleviate cognitive dissonance, including changing attitudes or behaviors.