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Last updated 7:24 PM on 10/13/26

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1

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Step 1

Greet

2

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Step 2

Build a Rapport

3

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Step 3

Determine Needs & Wants

4

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Step 4

Product Knowledge

5

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Step 5

Alternatives & Advice

6

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Step 6

Suggest Additional Merchandise

7

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Step 7

Close the Sale & Continue the experience