PHC OHS essentials for leaders

After a report is submitted, how long do you have to make updates or changes?

30 days

What 4 parts are involved in the investigation of an incident?

1) determine the cause

2) identify contributing factors

3) implement corrective actions

4) prevent reoccurrence

What is the purpose of the incident investigation?

1) determination of facts surrounding the incident

2) collection of data on incidents

What are some impacts of the incident investigation?

1) prevent reoccurrences and further injury

2) improve employee morale

3) improve patient outcomes

4) reduce operating costs

5) identify outdated procedures, processes, and training

6) enhance the physical work environment

What is the employee's responsibility in reporting a workplace injury or incident?

They must report to the Workplace Health Call Centre ASAP

In what situation can you report to the Workplace Health Call Center on the employee's behalf?

The employee is incapacitated and unable to to do themselves.

What happens after the incident is reported to the Call Center

The call center will send an investigation tool

What special considerations are to be taken for serious incidents?

The investigation may have to begin before the report has been submitted to the Call Center. In these situations you would use your health authority's generic investigation tool.

What are the responsibilities of the leader/manager during an investigation?

1) ensure the area is safe, the worker received first-aid, and the Workplace Health Call Centre has been notified.

2) notify WorkSafe BC for certain serious incidents

3) assemble an investigation team and coordinate/conduct the investigation

4) determine corrective actions

5) submit the completed investigation tool 6) evaluate the effectiveness of corrective actions

What is involved in developing an investigation plan?

1) identify the tools and equipment needed

2) set the schedule for interviewing witnesses

3) determining team members' tasks

What tasks are involved in conducting the investigation?

1) visiting the site of the incident

2) gathering tools and equipment

3) collecting background information

4) conducting witness interviews

5) collating relevant documentation and records

What should you do if Worksafe BC inquires about your incident?

contact your OHS department.

Managers or supervisors are responsible for submitting a preliminary incident report within _______ and a full report within _______

48hrs, 2 days

What is an essential component of every investigation team?

at least one member with knowledge of the duties of the job.

What is required in investigations of incidents which fall under the respectful workplace policy?

An HR representative must be on the team

True or false: an investigation must be placed on hold until all team members are available.

False. the investigation should not be delayed. unavailable members can review and comment on the report.

What are the elements of an investigation plan?

1) a list of tools, resources, and equipment

2) witnesses and people who have information relevant to the incident

3) action plan: tasks/timeline/person responsible

Besides the investigation tool, what other resources might be a part of the investigation plan?

1) established work procedures

2) care plan

3) training records

4) maintenance records

What should you look for when visiting the scene of an incident?

1) complete a quick overview of the circumstances surrounding the incident and the environments

2) ensure the site is safe

3) identify all witnesses

4) take steps to ensure physical evidence is left undisturbed

What items should you record when gathering evidence?

1) equipment being used

2) materials, energy sources, or chemicals involved

3) safety devices or PPE in use

4) weather conditions

5) lighting levels

6) presence of and clarity of signage

What are some examples of background information that might be relevant when investigating an incident?

1) equipment logs

2) training records

3) work instructions and procedures

4) equipment manual

what are some general tips for conducting the investigation interviews?

1) record the name of the interviewee, their contact details, the time and date, and the name of the interviewer

2) conduct interviews on an individual basis

3) emphasize that this is not about assigning blame

4) use open-ended questions to gather details

True or false: whenever possible, the injured employee should be part of the investigation.

TRUE

A _______ _______ is a concise statement that details the improvements needed to address the underlying factors and core issues that led to the incident

corrective action