Chapters 7-12 Questions E-Book
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12 Terms
Practice Quiz 7.1.3
_____ helps managers learn more from employees and customers and communicating back to them and other stakeholder groups more effectively.
3 tries left
A.
Conversational modeling
B.
The management pyramid
C.
Management
D.
Social media
E.
A vision statement
D
Practice Quiz 7.1.2
As a manager, William has a monthly developmental meeting with his boss, Tasha. In a recent meeting, Tasha suggested that William has been neglecting his employees and needs to pay more attention to providing leadership. According to Tasha, William must strengthen which type of role?
3 tries left
A.
Analytical
B.
Decisional
C.
Controlling
D.
Interpersonal
E.
Informational
D
Practice Quiz 7.1.1
_______ is defined as the interconnected work of planning, organizing, leading, and controlling in quest of organizational goals.
3 tries left
A.
Management
B.
A values statement
C.
An executive dashboard
D.
A balanced scorecard
E.
Benchmarking
A
Practice Quiz 7.2.1
Parim is leading the efforts at her company to develop goals for the next 2-5 years and establishing a course of action to achieve them. Parim is leading the efforts on which of the following?*
3 tries left
A.
Forecast
B.
Launch plan
C.
Strategic plan
D.
Benchmarking
E.
Action plan
C
Practice Quiz 7.2.2
When developing goals and objectives, the goals and objectives should be SMART, which stands for __________.
3 tries left
A.
specific, measurable, attainable, relevant, and time limited
B.
simple, meaningful, attainable, realistic, and timely
C.
specific, meaningful, attainable, realistic, and timely
D.
strengths, measurable, attainable, relevant, and threats
E.
simple, measurable, attainable, relevant, and time limited
A
Practice Quiz 7.2.3
As a founder of Fresh Produce Markets (FPM), Karin has put together a document that identifies the principles that should guide FPM's decisions and institute expectations for her company. This document is considered which of the following?*
3 tries left
A.
Values statement
B.
Mission statement
C.
Balanced scorecard
D.
Goal statement
E.
Vision statement
A
Practice Quiz 7.3.1
Renata has been put in charge of a new division at her company. She is working on acquiring all the equipment, tools, and facilities necessary to kick-start that division. Renata is focusing on which of the following?
3 tries left
A.
Crisis management
B.
Planning
C.
Controlling
D.
Organizing
E.
Leading
D
Which of the following establishes the structure for the organization?
3 tries left
A.
Action plan
B.
Top managers
C.
Strategic plan
D.
Middle managers
E.
Mission statement
B
ractice Quiz 7.3.3
At ABC Manufacturing, Su is directly responsible for ensuring that essential work is accomplished according to performance standards. Su can be described as a _____ at ABC.
3 tries left
A.
corporate officer
B.
top manager
C.
first-line manager
D.
middle manager
E.
coach
C
Practice Quiz 7.3.4
In your current managerial role, your responsibilities include translating strategic goals and objectives into action plans, and coaching and mentoring first-line managers who are making the transition to management. You are MOST likely in which management tier?
3 tries left
A.
Corporate officers
B.
Vice president
C.
Supervisory managers
D.
Middle managers
E.
First-line managers
D