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Last updated 10:58 PM on 6/3/26
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21 Terms

1
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Primary Data

Data collected directly by the researcher.

2
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Secondary Data

Data that has already been collected and published by others.

3
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Compare and Contrast

A method to discuss strengths and weaknesses of topics.

4
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Problem-Solution

A method to identify issues and analyze potential solutions.

5
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Elimination of Alternatives

A method discussing impractical solutions before arriving at the best one.

6
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Cite Sources

Using APA or MLA formatting to give credit for information.

7
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Summarize/Paraphrase

Restate ideas in your own words or use quotation marks for direct quotes.

8
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Purpose of a Summary

To provide a concise overview that highlights key points and encourages further reading.

9
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5W1H Framework

A method for summarizing: who, what, why, where, when, how.

10
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Active Listening

Involves techniques such as maintaining an open mind and providing feedback.

11
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Reflective Listening

Involves repeating what the speaker has said to verify understanding.

12
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Qualities of a Good Listener

Demonstrates active listening, minimal interruptions, and shows interest.

13
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Open-ended Questions

Questions that encourage detailed responses from the speaker.

14
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Polar Questions

Closed-ended questions requiring simple yes or no answers.

15
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Effective Presentation Delivery

Ensuring clear pronunciation, logical expression, and appropriate stress patterns.

16
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Non-verbal Cues

Include gestures, posture, facial expressions, and eye contact that enhance communication.

17
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Vocal Techniques

Methods to engage the audience; includes audibility, tone consistency, and pitch variation.

18
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Sensitivity in Presentations

Being aware of audience diversity regarding gender, culture, and gestures.

19
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Presentation Structure

Includes introduction, body, conclusion, and Q&A segments.

20
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Engagement Techniques

Methods for engaging the audience like asking for responses and inviting comments.

21
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Handling Questions in Q&A

Acknowledge questions, repeat them for clarity, and respond honestly.