OM 10: Process Management

process structure

determines how inputs, activities, and outputs of a process are organized, often presented in the form of a process flow diagram

product-process matrix

a map of how companies typically set up their production operations, based on how much mix and volume they expect to have in their operation

order fulfillment strategies

engineer-to-order

make-to-order

assemble-to-order

make-to-stock

what is order fulfillment strategy

how much of the manufacturing process you do- including purchasing materials needed in mfg- before you have a firm order from the customer

task time formula

total time available per day / demand per day

theoretical minimum # of work stations

total of all task times / takt time

efficiency formula

total of all task times / (# work stations x takt time) x 100%

“assembly line balancing” procedure

precedence diagram

determine takt time

theoretical min. # of work stations

assign tasks to workstations

assess the efficiency of the assignment