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Last updated 1:12 PM on 4/21/24
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9 Terms

1
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7Ps of Marketing Mix

A framework that includes Product, Price, Place, Promotion, People, Process, and Physical Evidence to guide marketing strategies.

2
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Product

The good or service offered, including features, benefits, quality, design, packaging, and branding, to solve customer problems or fulfill needs.

3
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Price

The amount charged for a product, considering costs, competition, and target market's willingness to pay, impacting sales volume and profitability.

4
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Place

How customers access the product through distribution channels, affecting accessibility and convenience for the target audience.

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Promotion

Informing customers about the product through advertising, public relations, sales promotions, and personal selling to create awareness and interest.

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People

Individuals involved in delivering the product or service, such as employees, partners, and suppliers, crucial for customer satisfaction.

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Process

Delivery of the product or service to customers, including order fulfillment, customer service, and procedures for a smooth customer experience.

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Physical Evidence

Tangible elements representing the brand to customers, like packaging, store environment, and interactions, shaping brand perception.

9
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4M’s of Production

Machine, Manpower, Material, and Method, essential factors in production including equipment, human resources, raw materials, and processes.