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MTBF
Mean time before failure
Contribution margin
Sales - Variable costs
Stockout
Running out of units to sell during the year
Retiring Stock
Buying back shares of common stock from the public
this reduces the number of sharess outstanding
this is best reserved for when you have excess cash
Retiring Long-term debt
Paying back bonds early prior ro their 10-yr due dates
This helps reduce interest payments
typically best used in later rounds
Issuing Dividends
Giving money to shareholders per each share each year
this slightly helps to increase your stock price when you have excess cash
Strategic mgt
the integrative discipline associated with managing an organization to achieve competitive advantage
strategic mgt involves
viewing the firm in its entirety - ALL FUNCTIONS
Thinking like a general manager, owner, or CEO
Positioning the organization vis-a-vis (face-to-face, or in relation to) its competitors
Allocating precious materials
Strategy
A firm’s plan for how it is going to achieve sustained competitive
advantage
Strategy elements
goal: what we are trying to accomplish
Policy: The approach, formula, or discrimination we are going to leverage
Actions: Specific action we will take to implement the policy
Competitive advantage: Superior performance relative to competit
Three parts of a good strategy
Diagnosis of the competitive challenge
Guiding Policy to address the challenge
Set of coherent actions to implement te guiding poilcy
Everyone has a what?! They should leverage it!
A SECRET SAUCE!!
Strategy ask…
What am I going to do different from my competitors to win?
Competitive advantage
A firm that achieves superior performance relative to competitors in the same industry
Sustained competitive advantage
A firm that is able to maintain its competitive advantage over a prolonged period of time
Competitive disadvantage
underperforming the competition
Competitive parity
Performing at the same leve;
The V-P-C Model
Competitive advantage is achieved by creating greater economic value than competitors
Economic value (EV)
The difference between the perceived value gained by the consumer and economic cost to the producer (V-C)
EV is apportioned between the consumer and producer based on price
Consumer surplus
customer satisfaction
producer surplus
profit
V
Perceived value
C
Cost
What strategy is not
Grandiose statements
Failure to face the competitive challenge
Focused on operational effectiveness
Tactical and not strategic
Mimicking the strategies of successful competitors rarely works. At best you will achieve __________
Competitive parity
The red queen effect
Every firm runs faster but their relative strategic positions remain the same
Five generic strategies
Broad low-cost
Broad differentiation
Focused low-cost
Focused differentiation
Best-cost (or best-value)
Broad low-cost
Achieving a cost-based advantage over competitors
Broad differentiation
Differentiating your product or service from your competitors
Focused low-cost
Achieving a cost-based advantage within a narrow market segment (niche)
Focused differentiation
Differentiating your product or service from your competitors in a narrow market segment (niche)
Best-cost (or best-value)
Hybrid strategy providing somewhat differentiated products at a somewhat lower cost (bang for your buck)
Stakeholder strategy
An integrative approach to managing a diverse set of stakeholders effectively in order to attain competitive advantage
CSR Strategy
Recognizes that firms today have not just economic but legal, ethical, and philanthropic goals which need to be part of the strategy
Levels of CSR
Economic, legal, ethical, philanthropic
Strategic Leadership
The executive’s use of power and influence to direct the activities of others when pursuing an organization’s goals
Upper-echelon theory
Suggest that organizational outcomes are reflection of the top management team
Level 5 leadership pyramid
Highly capable individual
Contributing team member
Competent manager
Effective leader
Executive
AFI Strategy Framework
Analysis
Formulation
Implementation
Analysis
Mission, vision, values
External and internal analysis
Formualtion
Corporate strat
Bus strat
Functional strat
Implementation
Structure, culture, and control
Corporate governance and business ethics
5-stage strat process
Mission,vision
external analysis
internal analysis
formulation
implementation
Strategic Planning Cycle
Monthly/quarterly strat review
Quarterly/mid year strat update
Annual strategic plan
Mission
Description of what an organization actually does
Vision
An organization’s aspiration for what it ultimately wants to accomplish in the future
Values
Principles, ethical standards, and norms or behavior for individuals and the organization
keeps values clean, crisp, and easy to remember
Strategic intent
An ambitious and compelling stretch goal that provides emotional and intellectual energy for the organization
Big hairy audacious goal (BHAG ~ Built to last)
Current capabilities and resources are manifestly insufficient to the task. Continuous learning is required
Strategic intent provides:
a sense of direction
a sense of discovery
a sense of destiny
Setting strategic objectives
convert the mission, vision, and value into specific performance targets which the strategy is intended to achieve.
SMART objectives
Specific, measurable, aspirational, or achievable, relevant, and timely
Levels of strategy
corporate
business
functional
Corporate strategy
where to compete (industry, markets, geography, etc.)
Business strategy
Focuses on goal-directed actions taken by managers to achieve competitive advantage in a single product market
How to compete (cost, differentiation, etc)
Functional strategy
How to implement the strategy (engineering, r&d, mkt, hr, etc.)
Three general strategy approaches
top-down strategic planning
Scenario planning
Strategy as planned emergence
Top-down strategic planning
traditional strategic plan
sequential, logical process, analysis driven
Assumes future can be predicted from the past
Scenario planning
Assumes future is uncertain, black swan events
Ask what-if questions
Antitipates multiple possible futures
Strategy as planned emergence
blend or bottom-up and top-down
recognizes serendipity and autonomy
More practical, more inclusive
Devil’s advocacy
Team one develops a strat, team two challenges the strat and its underlying assumptions, team one revises tha strat, and the process continues until an acceptable strat is found
Dialectic inquiry
Team one develops a strat, another team created to develop an alternative strat, both teams present and debate their strats in front of the executive leadership team which selects or integrates the strats together
Illusion of control
overestimating ability to control things
Escalation of commintment
digging in when faced with negative feedback
Confirmation bias
seeking support for existing beliefs
Reason by analogy
Using analogies which are to simple for complex challenges
Representativeness
Basing conclusions on small sample or anecdotes
Group think
Following the leader without critical thinking
PESTEL
Used to identify trends in the external environment
Political
Environmental
Social/ socioculture
Technology
Economic
Legal
Five force analysis
Used to analyze industry structure through the forces which influence its profitability
threat of new entrants
bargaining power of suppliers
Rivalry among existing competitors
Bargaining power of buyers
Threat of substitutes
Threat of new entrants
The risk that new competitors will enter an industry and take market share
this force lowers industry profit potential in two ways:
incumbents must keep their prices low
incumbents must spend more to keep existing customers satisfied
Entry barriers
obstacles which make it hard to enter the industry
economies of scale
network effect
switching cost
capital requirements
brand loyalty
Network effects
increase in value of a product or service as more people use it
economies of scale
cost advantage due to spreading fixed cost over a large number of outputs units (lower cost per unit)
Proprietary technology
exclusive access to valuable resources or capabilities
Government policy
govn’t regulations which restrict new entracts (ex: no foreign ownership, regulated monoploy)
Sources of strength for new entrants
minimum efficient scale to compete is low
no network effect
customer switching cost is low
capital requirements are low
restrictive government regulations do not exist
Bargaining power of suppliers
The ability of industry suppliers to negotiate higher prices, thereby capturing more economic value
this forces lower industry profit potential by moving profit from the industry incumbents to their suppliers
Is strong when:
few suppliers relative to the number of industry incumbents
suppliers do not depend heavily on one industry
incumbent firms have switching cost
supplier products are differentiated
no readily available sub
suppliers threaten to forward integrate into industry
Bargaining power of buyers
The ability of industry consumers to negotiate lower prices, thereby capturing more economic value
this forces lower industry profit to potential by reducing the prices buyers are willing to pay
strong when:
fewer buyers relative to the number of industry incumbents
Industry products are standardized or commoditized
buyers face low switching cost
Buyers threaten to backwards integrate into industry
High price sensitivity due to low margins or potentially going out of business
Threat of substitutes
the risk that buyers will meet their needs in a different way from outside the focal industry
this force lowers industry profit potential in the same way as new entrants:
incumbents must keep prices low
incumbents must spend more to satisfy the existing customers
strong when:
sub offer and attractive prices to performance trade-off
buyer switching cost are low
Rivalry among direct competitors
Rivalry is the intensity with which incumbents within the industry compete for market share or profitability
strong when:
many competitors
low industry growth rate
incumbents have made strategic commitments
exit barriers are high
products and services are direct substitutes for one another
fixed costs are high and marginal costs are low
Competitive industry structure
Fragmented to consolidated
perfect competition
monopolistic competition
oligopoly
monopoly
strategic commintment
firm actions that are costly, long-term oriented, usually made public, and difficult to reverse.
economical and political
Exit barriers
Obstacles for leaving the industry
industry positioning theory
The source of competitive advantage is the firms ability to stake-out a unique position in the industry structure
Complementors
A producer of complementary products which enhance the value of the focsl firm’s products when used together.
Co-opetition
Cooperation with competitors to achieve strategic objectives
Strategic group
a subset of companies within an industry that pursue a similar strategy
strategic group model
a two-dimensional map which clusters firms into different groups based on selected strategic dimensions
strategic group mapping process
pick two dimensions that are strategically important in the industry
plot each firm as a circle at their approximate x, y position on the map
Size each circle to represent the relative $ revenue or the firm
use a reference buble to provide a scale
Identify clusters representing strategic groups and give them a meaningful name
consider where firms in each group may move and how to get there
mobility barriers
industry specific factors that restrict the movement of companies between strategic groups
Core Competencies
Unique strengths embedded deeply within the firm
activities which you are good at and which drive competitive advantage
competencies
activities which your are good at
resources
any asset such as cash, buildings, machinery, intellectual property, ppl, etc that a firm can draw on to craft and execute strategy
capabilities
organizational and managerial skills necessary to orchestrate a diverse set of resources and deploy them strategically
resource-based theory/ resource-based view (RBV)
the strategic mgt theory suggesting a firm’s underlying resources are the true source of its competitive advantage (think of a tree (products and services) and its roots (resources and capabilities)
The source of ______ is the firms ability to establish and leverage valuable, rare, inimitable, and organizationally supported resources
competitive advantage
Tangible resources
Visible and physical attributes
labor
capital
land
buildings
plant
equipment
supplies
Intangible resources
invisible and nonphysical attributes
culture
knowledge
brand equity
reputation
intellectual property
patens, designs, copy rights, trade marks, trade secrets
VRIO (VRIN) Framework
Analytical framework used to assess the degree to which different resources may contribute to superior performance (competitive advantage)
firm level analysis
for a resource to be the basis of comparative advantage it must be:
valuable, rare, inimitable, and organizationally