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No Module 10 due Midterm practicum and exam
Module 1: The Medical Assistant, Legal and Ethical Issues
Which of the following is the best example of negligence on behalf of a phlebotomist?
fails to report significant changes in a patient's condition
Which government agency regulates the quality of gloves worn when performing phlebotomy procedures?
FDA
What is the unauthorized release of confidential patient information called?
invasion of privacy
A physician-patient relationship is considered which type of legal relationship?
a contract
To comply with HIPAA, a medical office must always furnish what information to a new patient to be seen treat or treatment?
the provision of privacy practices document
If a physician simply decided to stop providing care for his or her noncompliant patient without following the appropriate legal steps, the patient could file a lawsuit against the physician on what grounds?
abandonment
The privacy rule is in place to protect which of the following?
electronic transfer of information
Two nurses working at Random Community Hospital shop together at Walmart after work. As they walk around, they talk about their patient, Barbara. Although she is in the hospital for diabetes treatment, they discuss the fact that her crazy “bug-eyes” mean she probably has an overactive thyroid (Graves’ disease). They wonder aloud whether to tell Barbara their suspicions. Barbara's rights have been violated.
True
The nurses DID violate Barbara’s rights because they spoke about her IN PUBLIC and used IDENTIFYING INFORMATION (her first name).
Question 9
Two doctors are having lunch together in the Physician Dining Room at Random Community Hospital. As they eat they talk about the man with the terrible butt abscesses that they recently treated. They joke about how bad the smell was and about how when they punctured the abscess, the pus hit the nurse right in the face. The doctors have violated the patient's rights?
False
They did NOT violate HIPAA. They were speaking in a PRIVATE area and BOTH physician’s had Bob as a patient. If it had been in public or one doctor had NOT had Bob as a patient, they would have violated HIPAA.
I can look up information about my spouse or other family members if they tell me I can, but they have not given written permission to the clinic.
False
You may access a spouse’s PHI ONLY if you have your spouse's prior written permission. Otherwise, it is a serious violation. The same policy applies looking up family, friends, or co-workers. You must get their prior permission in writing.
Which legislation is intended to limit health administration costs, provide for patient information privacy, and prevent fraud and abuse?
HIPAA—Health Insurance Portability and Accountability Act
A provider would be required to report to the local health department that a patient had which of the following medical conditions?
syphilis
Who “owns” a patient’s medical record in a private practice?
the provider
OSHA is an agency of which federal department?
Labor
Scope of practice refers to:
performing delegated clinical and administrative duties, working under a physician’s
direct supervision, consistent with your education, training, and experience
If the statute of limitations for a particular tort is two years, it means:
the patient must bring a suit within two years of the injury
Module 2: Professionalism & Communication Skills (In Person)
Which of the following items is the most important for assistive personnel to keep in mind during their daily routine in medical settings?
Confidentiality
As you are taking vitals of an elderly patient, he begins to question you about his medication and possible side effects, what is the best action to take?
Listen and explain that the doctor is the best person to have this discussion with
If you have an appointment scheduled for a patient who speaks English as a second language, which communication technique would be the most effective at the time of their visit to your office?
having an interpreter present
In the exam room, the patient tells you the reason for the office visit. Which of the following terms defines the best response from you that will promote positive communication?
feedback
Which of the following demonstrates positive communication skills?
responding to the patient stated problem by saying "let's discuss it"
Which type of mail requires your signature when delivered to you?
certified
When receiving the postal mail delivery at the office, the clinical medical assistant sorts it. Which type of mail receives top priority?
patient laboratory test results
If the provider of medical services wishes to discontinue care to a non-compliant patient, which U.S. Postal classification should be used to notify the patient?
certified, with return receipt
If you are mailing information that is meant to be "confidential," where should the notation be typed on the envelope?
three lines below the return address
The majority of the population are _____ learners.
visual
What is the most commonly used defense mechanism?
repression
Identify whether the description provided is considered an adaptive coping skill or nonadoptive coping skill.
“Yes, but . . .” —> nonadoptive
Change thought —> adaptive
Over- or under-eating —> nonadoptive
Journaling —> adaptive
Planning —> adaptive
Humor —> adaptive
Inappropriate boundaries —> nonadoptive
Hanging onto anger —> nonadoptive
Isolation —> nonadoptive
Spirituality —> adaptive
About 5 percent of the population is made up of ____ learners.
kinesthetic
Who typically discusses abnormal results or serious health conditions with patients and their families?
provider
In the context of communication, ____ may be considered as the awareness of one’s own feelings and the feelings of others.
perception
Who typically discusses abnormal results or serious health conditions with patients and their families?
provider
Module 3: Introduction to Medical Terminology, Anatomical Terms
The majority of medical terms have either _____ foundations.
Latin or Greek
The combining form gastr/o means:
stomach
The combining form colp/o means:
vagina
The combining form cyan/o means:
blue
Match the following term with the definition/example provided.
Often indicates a location, presence or absence, quantity, size, frequency, or position —> prefix
A word part added to the end of a word to complete that term —> suffix
Word roots that have a vowel added to the end of it —> combining forms
Most often describes part of the body and sometimes denotes color —> word root
Can change a medical term to an adjective as well —> suffix
Usually indicates a procedure, condition, disorder, or disease —> suffix
A word part always found at the beginning of a medical term —> prefix
Most often, the vowel is an o; the other two most common vowels seen in this are a and i —> combining forms
Identify and match the word root with the term or meaning provided.
Cyan —> blue
Colon —> colonoscopy
Oste —> osteoarthritis
Gastr —> gastrologist
Leuk —> leukemia
Neur —> neurological
Cardi —> cardiomyopathy
Nephr —> nephrology
Ur —> urine
Muscal —> musculoskeletal
The prefix megalo- means:
large
The Prefix Tachy- means:
fast
The Suffix –ectomy means:
Surgical removal
Suffix meaning disease.
–pathy
Suffix meaning discharge.
–rrhea
Suffix meaning opening.
–stomy
What part of the word tachycardia is the prefix?
Tachy-
The combining form nephr/o and ren/o both refer to which body organ.
kidneys
Module 4: Nervous System & Special Senses
Which part of the brain is breathing regulated by?
medulla oblongata
Which fluid is obtained by lumbar puncture?
cerebrospinal
Where does a tympanic thermometer measure temperature?
In the ear
Which of these instruments would a physician use to examine a patient's throat?
laryngeal mirror
A stethoscope is usually used in which method of examination?
Auscultation
Which of the following terms describes the study and science of the ear and its diseases?
otology
Which of the following methods of examination uses some fingers to tap the body lightly or sharply to determine the density, size, and position of underlying organs?
percussion
Terms with the correct combining form:
Neur/o —> nerve
Phas/o —> speech
Blephar/o —> eyelid
Tympan/o —> eardrum
Olfact/o —> smell
Ot/o —> ear
Audi/o —> sound
The nose has the ____________ organ, which is the sense of smell.
olfactory
A (n) _________ is the minute space between the axon of one neuron and the dendrites of the next neuron across which an impulse must travel
synapse
Term with its definition.
Fungal infection of the mucous membranes of the mouth and throat —> candidiasis
Stirrup —> stapes
Eardrum —> tympanic membrane
Anvil —> incus
Auricle —> pinna
Medical term for a nosebleed —> epistaxis
Hammer —> malleus
Hearing loss that results from nerve transmission failure within the inner ear or the auditory nerve —> sensorineural
Ringing in the ears —> tinnitus
What are the two main divisions of the nervous system?
central and peripheral
What are the two divisions of the autonomic nervous system?
sympathetic and parasympathetic
The primary cause of myopia is associated with the ____ of the eye.
shape
Module 5: Medical Records & Patient Screening
A breach of Confidentiality is considered unethical and illegal and is prohibited by which of the following?
HIPAA
Lab reports should be filed in _____ in a separate section of the patient chart.
chronological order
When you purge a file, you:
Clean it out
What is the form that must be signed by the patient, in order for a physician to send records to another physician called?
Release of Information
According to the patient care partnership, which of the following is a patient right?
to expect continuity of care
You are employed at an OBGYN practice. the physician has confirmed a suspected pregnancy of one of your husband's family relatives. The relative nervously lets you know that no one else knows about this office visit. Which of the following is the most appropriate response?
“be assured in knowing that i don't discuss or share any patient information outside the office”
Medical record copies may be released to anyone of the following EXCEPT whom?
the husband or wife of the patient
Which of the following is FALSE?
the physician patient relationship is legally recognized when the patient arrives at the office for treatment
In order to be considered a new patient, they must not have received services from the physician or from another physician of the same specialty in the same group practice for at least how long?
three years
Preferably, how is a patient's General Medical history obtained?
before admission to the hospital
When using a paper scheduling system, if a patient cancels an appointment at the last minute, you should ____ the original entry.
draw a single line through
How often should the tickler file be checked?
daily
When recording progress notes, the specific chief complaint should be:
written using the patient’s own words
The patient chart belongs to the:
medical practice
Module 6: Infection Control, POL & Diagnostic Testing
What are whorls, as related to capillary puncture?
spiral patterns of fingerprints
What are gauze pads used for?
apply pressure on the venipuncture site following a blood draw
Which of the following is NOT included in the plantar surface?
top of the foot
Term with its definition.
Microorganism’s power to produce a disease —> virulence
Parasites that depend completely on their host for survival —> obligate parasites
Single-celled internal parasites that have a true nucleus and survive on living matter —> protozoa
Microorganisms that cause disease —> pathogen
Cohabitation of microorganisms that live in or within an organism to provide a natural immunity against certain infections —> normal flora
Multicellular parasites that live on the surface of a host and include scabies and lice —> ectoparasites
Microorganisms that need oxygen to grow —> aerobes
Microorganisms that grow best in the absence of oxygen —> anaerobes
Needles should be _____ after they have been used.
placed in a puncture-proof container
Term with description.
Infectious Agent —> Microorganisms, Bacteria, Viruses, Parasites, Rickettsiae
Reservoir —> People, Equipment, Food, Water, Animals, Insects)
Portal of Exit —> Secretions, Excretions, Respiratory droplets, Blood/body fluids
Means of Transmission —> Indirect contact (fomite), Direct contact (exudate), Blood-borne, Airborne
Portal of Entry —> Nonintact skin, Mucous membranes, Systems: Reproductive, Digestive, Respiratory
Susceptible Host —> Elderly Frail, Immunosuppressed, Chronic disease, Trauma
The approved area for heel punctures is defined by the medial border extending from the great toe and the lateral border extending from the fourth and fifth toes.
True
What is the associated hematocrit value for a hemoglobin result of 15 g/dl?
45%
If in women, the normal level of hemoglobin is between 11.6 and 16.0 g/dl, which of the following could indicate anemia?
11.5 g/dl
Fire prevention is very important to everyone’s safety. The acronym PASS when operating a fire extinguisher stands for Pull, Aim, Squeeze, and Sweep.
True
Handwashing for medical asepsis is used to reduce the number of pathogens on the hands and wrists. The average duration is a vigorous 20-second scrub following each patient contact.
True
Wearing gloves is necessary when cleaning up blood or bodily fluid in the reception area and in the examination or treatment room.
True
Personal protective equipment (PPE) is protective wear required by OSHA and protects health care employees from coming in contact with blood, body fluids, and other potentially infected material. Know-ing the appropriate PPE to wear due to the potential exposure is critical for safety.
Gloves —> Generally worn for any direct hand contact exposure.
Gowns or lab coats —> would be worn to protect against any potential splash and sprays or when dealing with large amounts of infectious materials.
Safety glasses or face shield —> should be worn to protect against splashes, sprays, and droplets, and masks against airborne transmission.
Module 7: Integumentary System - Administering Injections & Immunizations
The lesions caused by chicken pox are:
vesicles
Herpes zoster is commonly known as:
shingles
Lyme disease is carried by which insect?
tick
If a patient has verrucae, he or she has:
warts
Scabies is caused by the:
itch mite
Eczema is characterized by ____ skin.
scaly
The skin makes up about ___ percent of total body weight.
15
Which of the following is not one of the five important functions of the skin?
ingestion
Term with its definition.
Slow-growing, locally destructive skin tumor —> basal cell carcinoma
Infection of the hair follicle with the formation of a pustule —> folliculitis
Condition commonly known as crabs —> pediculosis pubis
Neoplasm that develops from the pigment-producing melanocytes —> malignant melanoma
Scar that developed excess dense tissue as it progressed through the healing process —> keloid
Invasive tumor with metastatic potential —> squamous cell carcinoma
Chronic inflammatory condition that is recurrent, with alternating periods of remission or increased severity —> psoriasis
Inflammation of the skin —> dermatitis
Condition, found primarily among children, that is spread through shared combs, brushes, clothing, and hats —> pediculosis capitis
Disorder that usually appears in women and children in which excessive body hair develops in an adult male pattern of growth —> hirsutism
Oil glands are located in or near hair follicles over the entire skin surface, except for the:
palms and soles
Rosacea affects which part of the body?
face
Which of the following is not a common treatment for acne vulgaris?
change in diet
An easy reference to remember the signs of melanoma is the ABCDE rules. Identify the correct ABCDE set of rules.
Asymmetry, Border irregularity, Color, Diameter, and Evolving