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potential ambivalence
when attitude contains inconsistency
felt ambivalence
inconsistency causes discomfort
felt ambivalence can happen for consistent attitudes if _______
the attitude is socially inconsistent
what predicts felt ambivalence
potential ambivalence and disagreement with meaningful others
in the attitude triangle, what determines a balanced attitude
all positive or 2 negatives
compliance
outward conformity without internal attitude change
group polarization
attitudes become more extreme after discussing shared opinions with others
persuasive arguments theory
discussion provides people with new arguments for what they think/feel
bandwagon effect
people detect the majority opinion then exaggerate theirs slightly
pluralistic ignorance
mistakenly believing your opinion differs from the majority’s
why would pluralistic ignorance lead to counter-attitudinal behaviour
misguided attempt at conformity
why is pluralistic ignorance sometimes a vicious circle
if everyone complies with the false norm, everyone will continue to believe the norm is real
descriptive norms
information about how others actually think, feel, behave
injunctive norms
information about how others believe we should behave, think, feel
TF: descriptive norms are often just as powerful as injunctive norms
F descriptive norms are much more powerful than injunctive norms
(low/high) self monitors are more easily swayed by social norms
high
(weak/strong) identification to a social group leads to greater effect of norms
strong
(descriptive/injunctive) norms linked to interpersonal harmony goals whilst (descriptive/injunctive) norms linked to accuracy goals
injunctive
descriptive
the relationship between attitudes and behaviour is (direct/indirect) and mediated by ________
indirect
behavioural intentions
theory of reasoned action
theory proposing that people rationally consider attitude towards an action (including costs and risks) and subjective norm (how people will view that action), and only then form intentions predicting behaviour
theory of planned behaviour
people’s perceived control over a situation and the perceived opinions of others impact decision making
what is a defining limitation of the theory of reasoned action and planned behaviour
does not specify background factors that shape its predictors
reasoned action framework
set of highly similar models explaining the path from attitudes to deliberate behaviour
define the 4 versions of the reasoned action framework
Theory of reasoned action - attitudes and subjective norms predict intentions which predict behaviour
theory of planned behaviour - adds behavioural control
updated reasoned action model - percieved norms consist of injunctive and descriptive norms
reasoned action approach - explicitly acknowledges background factors that influence attitudes, norms and control beliefs
MODE model
motivation and opportunity as determinants of behaviour: controlled processes require motivation and opportunity
spontaneous pathway - attitudes guide decisions automatically when motivation and opportunity are (present/lacking)
deliberative pathway - exertion of cognitive effort when motivation and opportunity are (present/lacking)
lacking
present
quick decision, distracted behaviour, mindless behaviour are part of the (spontaneous/deliberative) pathway of the MODE model
spontaneous
what is the main limitations of the MODE model
doesn’t explain long-term goals