health 1.8

Communication:

The exchange of messages between people.

Communication process:

The exchange of messages and feedback between a sender and receiver.

Sender:

The person who delivers a message.

Message:

The information or idea sent to another person.

Receiver:

The person who receives the message.

Feedback:

A response showing the sender that the message was received or understood.

Verbal communication:

Using spoken or written words to send a message.

Nonverbal communication:

Using body language, voice tone, volume, and other wordless signals to communicate.

Body language:

Movements, posture, facial expressions, and gestures that communicate without words.

Active listening:

Giving someone your full attention and responding in ways that show understanding.

Passive communication:

Hiding or not clearly stating needs, wants, and feelings.

Aggressive communication:

Making demands of or insulting others.

Passive-aggressive communication:

Indirectly making demands or insulting others without clearly stating needs, wants, and feelings.

Assertive communication:

Clearly stating needs, wants, opinions, and feelings.

I-statement:

A statement that explains how the speaker thinks or feels without judging the receiver.

Nonverbal cue:

A wordless signal, such as a gesture, facial expression, or tone of voice.