Communication Skills Vocabulary

Flashcards covering key terms and concepts related to communication types, the communication cycle, public speaking, perspectives, and visual elements based on the lecture material.

Purpose of Communication

To inform (tell someone about something), influence (get someone to do something you want), and share thoughts, ideas, and feelings.

Inform

A purpose of communication defined as telling someone about something.

Influence

A purpose of communication defined as getting someone to do something you want.

Phone Communication Reception

Receiving information on the phone through listening.

Elements of the Communication Cycle

Core components of the communication cycle, which include sender, encoding, and feedback.

Factors Affecting Perspective in Communication

Key factors that influence communication perspective, including language, past experience, and prejudice.

Verbal Communication Word Choice

The rule that simple words should be used during verbal communication, rather than difficult words, confusing words, or abbreviations.

Feedback

The process called when a receiver communicates his/her response back to the sender.

Oral Communication Example

Face-to-face conversation, which serves as a correct example of oral communication.

Expressions

Facial or non-verbal cues that do not constitute a type of verbal communication.

Preparation

The action that can help overcome nervousness before a speech.

Confidence

A crucial quality required for delivering a successful public speech.

Visual Communication

Communication in which images, drawings, signs, graphics, typography, etc. are used.

Gesture

The term used for the movement of the body, hands, or head to express an idea or meaning.