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Sustained competitive advantage
Attracting a large number of buyers who have lasting preference for your products over your rivals'
Strategy
Set of actions that it's managers take to outperform the company's competitors and achieve superiority
Business Model
Managements blueprint for how the company is going to make money
3 tests of a winning strategy
1. How well does the strategy fit the company's situation?
2. Is the strategy helping the company achieve a sustainable competitive advantage?
3. Is the strategy producing good company performance?
Deliberate strategy
What we set out to do
Emergent Action Strategy
Reactions to the market; Unplanned
Abandoned Strategy
Anything you got rid of
Realized strategy
Combinations of Deliberate, Emergent, and Abandon, at any given point in time
Vision Statement
"Where we are going and which course were going to take"
What makes a good vision statement
It's forward looking and future oreinted
Why a well communicated vision statement matters
It communicates to stakeholders about "where we are going" and helps steer the energies of company personnel in a common direction
Mission Statement
Who we are, what we do, and why we're here
Profit Formula
V-P = value provided
P-C = Profit
Strategic objectives
Look forward to the future & bring (pain) and success
Financial objectives
Lagging indicators of past success
Strategic objectives formula
Change X (what) by Y (how much) over Z (time)
Board of director obligations
1. Oversee financial accounting and reporting practices
2. Diligently critique and oversee the company's approaches
3. Evaluate the caliber of senior executives
4. Institute a compensation plan
Strategic inflection point
When the market has changed and you change your vision statement
5 Competitive Strategies
Broad low cost,
Focused low cost,
Broad Differentiation,
Focused Differentiation,
Best Cost Provider
Broad low-cost
Ways to create profit: lower overall costs than rivals and appealing to broad spectrum
Pitfalls/disadvantages: overly aggressive price cutting & too fixated on cost reduction
When it works best: 1. Price competition is vigorous 2. Rival products are essentially identical 3. Few ways to achieve differentiation 4. Low switching costs
Focused Low-Cost
Ways to create profit:concentrating on narrow buyer segment and beating rivals by lower prices
Pitfalls/disadvantages:
When it works best:
Broad Differentiation
Ways to create profit: differentiate from rivals in ways to appeal to a broad spectrum
Pitfalls/disadvantages: Diff. Is easily copied, can falter buyers, overspending on diff. efforts
When it works best: 1. Buyer need/uses are diverse 2. Many valuable ways to differentiate
Focused Differentiation
Ways to create profit: concentrating on a narrow buyer segment (or market niche) and out competing rivals by offering more customized attributes
Pitfalls/disadvantages: preferences and needs change
When it works best: When market is big enough
Best Cost Provider
Ways to create profit: giving customers more value for money buy satisfying their expectations
Pitfalls/disadvantages: not having core competencies to manage value chain activities
When it works best: markets where product diff. is the norm and they're positioned in the middle of the market
Cost driver
Factors that have a strong effect on costs of a company's value chain
Uniqueness Driver
Have a high impact on differentiation
What stuck in the middle means in terms of strategies?
The cost structure isn't low enough to attractively price its products and that its products aren't sufficiently differentiated enough to create value for the customer
Macroenvironment (PESTEL)
External to company
(Company can't change it unless it's very large)
Not all companies have to react the same way
PESTEL
Political
Economic
Sociocultural
Technological
Environmental
Legal
Driving forces of change
Underlying causes of change
Strategic group maps
Show clusters of industry rivals that have similar competitive approaches and market positions, geographical approach and price / quality. Objective is to establish these clusters to reveal close / distant competitors.
Key Success Factors
the strategy elements, product attributes, competitive capabilities, or intangible assets with the greatest impact on future success
Competitive Intelligence
gaining information about one's competitors' activities so that you can anticipate their moves and react appropriately
VRIN Resources
Valuable
Rare
Inimitable
Nonsubstitutable
Social Complexity/Casual Ambiguity
are two factors that inhibit the ability of rivals to imitate a firm's most valuable resources and capabilities
Competence
Anything the company does well
Core Competence
The best thing the company does internally
Distinctive Competence
They also do this better than their competitors
Two best indicators of how a company's strategy is working
Gains in financial strength/profitability and improvement in competitive strength/market standing
SWOT
Strength,
Weakness,
Opportunities,
Threats
(S creates O & W creates T)
Value Chain Analysis
a systematic way of examining all of the activities a firm performs and determining how they interact to form a source of competitive advantage
Benchmarking
Potent tool for learning which companies are best at performing particular activities and then using their techniques to improve cost effectiveness of their own internal activities
Best Practices
methods that lead to superior results
Ways to remedy a cost or value disadvantage
Implement best practices?
Competitive strength analysis
addresses the question "how does the company rank relative to competitors?"; develops strength ratings for the competitors on each industry key success factor