Foundations ch 1 + 2

life skills

day-to-day actions and capabilities that help you to be a productive and well-rounded person

self-actualization

fulfilling one’s full potential, requires a lifelong commitment

what do you need to be successful in a salon, spa, or barbershop environment?

well-developed communication, decision-making, image-building, customer service, self-actualization, goal-setting, and time-management skills

why should beauty professionals have a thorough understanding of life skills?

• leads to a more satisfying and productive career

• helps keep interactions will all types of clients productive

• helps deal with difficult circumstances

• builds self-esteem which helps individuals achieve their goals

important life skills to remember

• being helpful and caring for others

• making good friends

• feeling good about yourself

• having a sense of humor

• maintaining a cooperative attitude

• approaching work with a strong sense of responsibility

• being consistent in your work

• adapting successfully to different situations

• sticking to a goal and seeing a job through to completion

• mastering techniques to become more organized

• developing sound decision-making skills

most important action step for success

be kind to yourself

action steps for success

• build self-esteem: based on inner strength and begins with trusting your ability to achieve set goals

• be kind to yourself

• keep personal life separate from work

• keep your energy up: get the proper amount of sleep, eat healthy foods, manage your time wisely

• respect others

• stay productive

three bad habits that can keep you from maintaining peak performance

procrastination, perfectionism, lacking a game plan

procrastination

putting off until tomorrow what you can do today

perfectionism

an unhealthy compulsion to do things perfectly

game plan

the conscious act of planning your life, instead of just letting things happen

what guidelines do you need to keep in mind to enhance your creativity?

• be positive

• improve your vocabulary (positive vocabulary)

• look around for creative inspiration

  • surround yourself with others who share your passion

mission statement

establishes the purpose and values by which an individual or institution lives and works; helps individuals achieve success

goal setting

the identification of long-term and short-term goals

short-term goals

can usually be accomplished in a year or less

long-term goals

measured in larger increments of time, such as two, five, or ten years

prioritize

order tasks on your to-do list from most important to least important

steps for effective time management

prioritize; learn problem-solving techniques; make daily, weekly, and monthly schedules that show exam times, study sessions, and other regular commitments; reward yourself; make effective time management a habit

repetition

helps your short-term memory secure a firmer grasp on the information, making it easier to retrieve when you need it

organization

can be used to process new information for both short-term and long-term memory use

mnemonics

a device that helps you remember or recall information

mind mapping

a method you can use to create a visual representation of your thoughts, ideas, or class notes

ethics

the moral principles by which we live and work

behaving in an ethical manner

actions are respectful, courteous, and helpful

how to behave ethically as a professional

participate in continuing education and stay on track with new information, techniques, and skills

give clients accurate information about treatments and products

professional ethics

• self-care

• integrity

• discretion: never breach confidentiality by repeating personal information clients have shared with you

• communication: responsibility to behave ethically extends to communication with customers and coworkers, be aware of what you say and how you say it

diplomacy

being able to deliver truthful, even sometimes critical or difficult messages in a kind way

sensitivity

being compassionate and responsive to other people

receptivity

taking the time to really listen to others, being open minded and willing to work with all personality types

effective communication skills

active listening and both verbal and nonverbal skills

professional image

the impression you project through your outward appearance and your conduct in the workplace

7/11 rule

within 7 seconds, someone will establish 11 impressions of you. One of those first 11 impressions is a direct result of your appearance

personal grooming

the process of caring for parts of the body and maintaining an overall polished look

dressing for success

clothes must be pressed and clean, not simply free of the dirt that you can see, but stain free

nail care

broken nails or chipped nail polish may happen occasionally but should not be a regular occurrence

personal hygiene

the daily maintenance of cleanliness by practicing good, healthful habits

what to keep in a hygiene pack

toothbrush and toothpaste, mouthwash, hand sanitizer, floss, deodorant

one good personal hygiene habit

wash your hands throughout the day as required, including at the beginning of each service

soft skills

communication skills or people skills, personal attributes that enhance an individuals interactions, job performance, and career prospects

communication’s percentage of contribution to success

85% of success comes from your ability to communicate, 15% is attributed to technical skills

nonverbal actions that send a negative message

avoiding eye contact, not smiling, tapping your foot, crossing your arms, standing with shoulders slouched, chewing your lip, furrowing your brows

important portfolio content

diploma, including high school and beauty school