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Features of Shopping Sites
image of product
product description
product’s price
ratings
popularity of product
product code
number of items in stock
product categories
basket to keep record of items
options for delivery and payment + voucher codes.
create an account option
Features of Booking System
booking confirmation
date and time selection
user account management
payment processing
Cancellation and modification options
customer support contact
Features of banks
checking balances
setting balance alerts
making payments and transfer
applying for loans and other financial products.
managing alerts and notifications
accessing customer service
changing personal info
Features of education and training providers
libraries of online journals and reference archives
online support from teachers and learners
learning and assessment materials
benefits of online services
more time can be spent with family and friends
Safer lifestyles (no need to carry cash)
More engagement with art, photography, videos, and drama
access to services anytime anywhere
convenience and efficiency in transactions
cost savings on transportation and overhead
Drawbacks for online services
More time spent on online services
If there is less connectivity, more inconvenience
Individuals become less active as they don’t have to move to access services.
define transactional data
data that is sent between devices
define cookies
information that a website leaves on a user’s device so the website will recognise the user on their next visit.
define session cookies
stored until a web page is closed
define persistent cookies
record information about the user’s use of the internet over time
third party cookies
used to personalize a user’s online experience, such as sending targeted adverts that are relevant to the user.
what does transactional data include
date and time of transaction
IP Address
The referring website
products or services that the user is interested in
data entered in web forms
buttons pressed by the user.
define search engines
compare the words entered by a user with words in a database of web pages.
define keywords
the words or search terms that a user types into a search bar to look for matching information.