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self
constantly evolving process rules, understanding of oneself that grows out of the processes of interacting with others and society and internalizing values and views of our identity that others reflect to us
We are born with clear understanding of who we are so
as we develop a self in the process of communicating with others
There are two perspectives that are communicated to help us find ourselves and guide how we think, act, and feel. They are
particular others and direct definition
Particular others
people who are specific to us/you are important in our lives
Direct definition
Others tell us what we are or should be
positive defintion
smart, kind, funny
negative defintion
stupid, ugly, fat
directions defintions are
verbal
reflected appraisals
Our perception of how people see us through their indirect communication parentheses (primarily nonverbal)
identity scripts
come from expectations from parents and household/caregivers
generalized others
Sex
Gender
Religion
Race
Class
Beauty standards
Height/weight
Beauty
age
Audience
who your around
Script
plan of action (words and actions you plan on doing)
Performance
what you actually say and do (based off script)
Audience reaction
achieving your goal
Gofman's nature of self presentation (6)
Actor
Audience
Stage
Script
Performance
Audience reaction
Attachment styles
sense of self; sense of others
What are the four attachment styles?
Secure
Anxious/ambivalent
Dismissive
Fearful
Secure attachment style
consistent, attentive and loving ways
Anxious/ambivalent attachment style
sometimes attentive other times rejecting/unpredictable
Dismissive attachment style
Unavailable, rejected, or disinterested to child
Fearful attachment style
caregiver communicates in negative, rejecting, or even abusive ways.
Generalized others
the general and overall society
Attachment styles developed from early on childhood interactions, impact, and by
Culture
Socioeconomic status
Age
Self-serving bias
crediting ourselves with successes and blaming outside factors for our failures
Self-fulfilling prophecy
acting in a way that create the expectations or judgments about us
Perception
the active process of creating meaning by selecting organizing and interpreting people object, objects, events situation, and other phenomena
proception process
selection
Organization
Interpretation
selection
paying attention enough to perceive it
Organization
categorize/cognitive schemata
The force schmata of organization are
Prototype
Personal construct
Stereotypes
Script
Interpretation
assigned meaning
Taking a Kamata then making meaning of it
Implicit personality theory
our unconscious assumptions about what qualities fit together and human personalities
Cognitive complexity
interpretation of experience based on abstract versus concrete constructs
Sandpoint theory
Past experiences and placement in a social group, create your perceptions of the world
Fundamental attribution error
overestimating the internal causes of others behavior, and underestimating external causes
Perception is all about
past experiences and observations
language is —————- and ——————-
arbitrary and ambiguous
symbols are
random and differ from person to person
arbitrary
symbols have no necessary reason for a particular symbol to stand for a particular reference
ex of arbitrary
literally
ghost
high-key
lowkey
slay
tripping
ambiguous
because what they mean ins’t clear cut
ex of ambiguous
'“affordable”
( Idea of this )
Minimum wage vs. rich ppl
i language
takes responsibility and accountibility
you language
blames the other person
constitutive rules
Define how communication should be done
Basic guidelines that define what specific words, gestures, or actions mean and what counts as a particular type of interaction
regulative rules
Define when, where, and with whom communication should occur
mneomic
A memory aid, technique, or device that helps you remember info more easily.
ex:
PEMDAS
HOMES
every good boy does fine
How many types of nonverbal communication are there?
10
What are the types of nonverbal communication
facial expressions
kinesics
proxemics
haptics
chronemics
paralanguage
silence
physical appearance
artifacts
environmental artifacts
nonverbal communication is learned through
culture
kinesics
Body positions and motion
-including face
haptics
sense of touch - communicating power and status
proxemics
the space and how we use it
chronemics
How we use and perceive time
paralanguage
Communication that is vocal but NOT words
tone
loudness
physical appearence
your body and looks
artifacts
What you choose to wear
tattoos
piercings
bags
jewelry
environmental factors
like lighting, space, temperature, colors, and room arrangements
relational level
responsiveness, liking, and power
listening process
mindfulness
physically receiving messages
selecting and organizing
interpreting
responding
remembering
mindfulness
Being fully present in the moment
A choice!
responding
communicating attention & interest
remembering
process of retaining what you heard or have been told
physically receiving messages
using eyes and ears to understand the message someone is communicating
selecting and organizing
choosing what messages to take in and understanding it in a meaningful way
interpreting
When you figure out what a message means
external obstacles
noise
message overload
message complexity
internal. obstacles
preoccupation
prejudgment
reacting to emotionally loaded language
lack of effort
failure to adapt listening skills
reacting to emotional loaded language
reacting to certain words, which then we fail to grasp others speech
failure to adapt to listening styles
Different skills needed
diverse listening styles
forms of nonlistening
Pseudolistening
Monopolizing
Selective Listening
Defensive Listening
Ambushing
Literal Listening
pseudo listening
Pretending to listen when you aren't actually paying attention.
monopolizing
Making a conversation all about yourself instead of letting others talk.
selective listening
Paying attention only to the parts of a message that interest you or that you want to hear.
defensive listening
Taking a message as a personal attack or criticism, even when it wasn't meant that way.
ambushing
istening carefully to collect information you can use against someone later.
literal listening
Focusing only on the exact words someone says instead of understanding their feelings, meaning, or implied message.
adapting listening styles
Listening for Pleasure
Listening for Information (Active Listening)
Listening to Support Others (Empathic Listening)
Deliberative Listening
masculine communication
TASK ORIENTED
How can i help
What are you gonna do
suggesting possible solutions
feminine communication
RELATIONSHIP ORIENTED
listening
understanding
interpreting