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scope of practice
pertains to what a provider is allowed to do at various levels
outlines what care you are able to provide, usually defined by state law
medical director further defines by developing protocols and standing orders
public health law (NY state law)
allows EMTs to practice (article 30)
provides for certification of all advanced life support, first response services, and ambulance services
CQI
continuous quality improvement
goal is to minimize errors
responsibility of medical director
off-line medical direction
indirect, standing orders, protocols, don't need anyone to tell you that you can do something
on-line medical direction
direct
physician orders given over phone or radio
routes of transmission
direct contact
indirect contact
airborne
vector-borne
foodborne
sympathetic nervous system
fight or flight (alarm reaction)
tachycardia, tachypnea, hypertension, cool, clammy skin, dilated pupils, digestion slows, bladder & bowel prepare to evacuate
stages of resistance
resistance to an agent that provoked the initial response or to similar agents, get used to it, learn to cope
leads to either stage of recovery or stage of exhaustion
stages of grief
1. denial
2. anger
3. bargaining
4. depression
5. acceptance
consent
permission to render care
a pt must give consent for treatment
expressed consent
pt directly indicates consent
must be of legal age and rational
informed consent
pt must be aware of illness or injury
recommended tx and associated risks, must give alternative treatments, must express danger of refusing care
implied consent
pt is incapable of making informed decisions or minors without surrounding family
assume patient would consent if conscious (ex. AMS, unconscious)
consent for children and incompetent adults
consent required from guardian, implied in emergency in absence of guardian
involuntary consent
applies to pts who are mentally ill, in behavioral crisis, developmentally delayed
HIPAA
health insurance portability and accountability act (1996)
advanced directives
specify treatment if pt is unconscious or unable to make decisions
DNR/DNI
do not resuscitate or intubate
health care proxy
someone in charge of a person's medical decisions if they became incapacitated
standards of care
manner in which you must act or behave, established by statutes, professional standards, and textbooks
abandonment
unilateral termination of care by EMT without patient's consent and making provisions for continuing care
negligence
failure to provide same care that person with similar training would provide in same or similar situation, deviation from accepted standard of care, resulting in injury to patient
four elements of negligence
breach of duty: EMT doesn't act within an expected standard of care
causation: must have a reasonable cause-and-effect relationship
damages: physically/psychologically hurt
duty: obligation to provide care
assault
unlawfully placing person in fear of immediate bodily harm (ex. restraint)
battery
unlawfully touching a person (ex. providing care without consent)
kidnapping
seizing, confining, abducting, or carrying away by force (ex. transport against will)
defamation
communication of false information that damages reputation of person
libel
defamation if written
slander
defamation if spoken
gross negligence
conduct that constitutes willful or reckless disregard
why are records and reports important?
important safeguard against legal complications, action not recorded = not performed, incomplete or untidy reports = poor medical care
refusal of care
conscious, alert adults with decision-making capacity, have right to refuse/withdraw from treatment at any time, witness is valuable in these situations, encourages allowance of care
obvious signs of death
dependent lividity (blood settling), rigor mortis (stiffening), obvious mortal wound, putrefaction (decomposition)
medical examiner cases
notified in cases of DOA/DOS, death without previous medical care, suicide, violent death, suspicious criminal
crime scene cases
every DOA is a crime scene, do not enter until safe, remain alert for evidence/violence
documentation
patient's permanent medical record, demonstrates appropriate care was delivered
therapeutic communication
uses verbal/nonverbal communication, encourages patient to express how they feel, achieves a positive relationship with each patient
nonverbal communication
body language provides more information than words alone, be aware of your body language
verbal communication
use close-ended questions if patients cannot provide long answers
golden rules
keep eye contact, tell the truth, use language the patient can understand
patient care report
aka prehospital care report, legal document, written, or electronic
scope of practice
pertains to what a provider is allowed to do at various levels
outlines what care you are able to provide, usually defined by state law
medical director further defines by developing protocols and standing orders
public health law (NY state law)
allows EMTs to practice (article 30)
provides for certification of all advanced life support, first response services, and ambulance services
CQI
continuous quality improvement
goal is to minimize errors
responsibility of medical director
off-line medical direction
indirect, standing orders, protocols, don't need anyone to tell you that you can do something
on-line medical direction
direct
physician orders given over phone or radio
routes of transmission
direct contact
indirect contact
airborne
vector-borne
foodborne
sympathetic nervous system
fight or flight (alarm reaction)
tachycardia, tachypnea, hypertension, cool, clammy skin, dilated pupils, digestion slows, bladder & bowel prepare to evacuate
stages of resistance
resistance to an agent that provoked the initial response or to similar agents, get used to it, learn to cope
leads to either stage of recovery or stage of exhaustion
stages of grief
1. denial
2. anger
3. bargaining
4. depression
5. acceptance
consent
permission to render care
a pt must give consent for treatment
expressed consent
pt directly indicates consent
must be of legal age and rational
informed consent
pt must be aware of illness or injury
recommended tx and associated risks, must give alternative treatments, must express danger of refusing care
implied consent
pt is incapable of making informed decisions or minors without surrounding family
assume patient would consent if conscious (ex. AMS, unconscious)
consent for children and incompetent adults
consent required from guardian, implied in emergency in absence of guardian
involuntary consent
applies to pts who are mentally ill, in behavioral crisis, developmentally delayed
HIPAA
health insurance portability and accountability act (1996)
advanced directives
specify treatment if pt is unconscious or unable to make decisions
DNR/DNI
do not resuscitate or intubate
health care proxy
someone in charge of a person's medical decisions if they became incapacitated
standards of care
manner in which you must act or behave, established by statutes, professional standards, and textbooks
abandonment
unilateral termination of care by EMT without patient's consent and making provisions for continuing care
negligence
failure to provide same care that person with similar training would provide in same or similar situation, deviation from accepted standard of care, resulting in injury to patient
four elements of negligence
breach of duty: EMT doesn't act within an expected standard of care
causation: must have a reasonable cause-and-effect relationship
damages: physically/psychologically hurt
duty: obligation to provide care
assault
unlawfully placing person in fear of immediate bodily harm (ex. restraint)
battery
unlawfully touching a person (ex. providing care without consent)
kidnapping
seizing, confining, abducting, or carrying away by force (ex. transport against will)
defamation
communication of false information that damages reputation of person
libel
defamation if written
slander
defamation if spoken
gross negligence
conduct that constitutes willful or reckless disregard
why are records and reports important?
important safeguard against legal complications, action not recorded = not performed, incomplete or untidy reports = poor medical care
refusal of care
conscious, alert adults with decision-making capacity, have right to refuse/withdraw from treatment at any time, witness is valuable in these situations, encourages allowance of care
obvious signs of death
dependent lividity (blood settling), rigor mortis (stiffening), obvious mortal wound, putrefaction (decomposition)
medical examiner cases
notified in cases of DOA/DOS, death without previous medical care, suicide, violent death, suspicious criminal
crime scene cases
every DOA is a crime scene, do not enter until safe, remain alert for evidence/violence
documentation
patient's permanent medical record, demonstrates appropriate care was delivered
therapeutic communication
uses verbal/nonverbal communication, encourages patient to express how they feel, achieves a positive relationship with each patient
nonverbal communication
body language provides more information than words alone, be aware of your body language
verbal communication
use close-ended questions if patients cannot provide long answers
golden rules
keep eye contact, tell the truth, use language the patient can understand
patient care report
aka prehospital care report, legal document, written, or electronic
geriatrics
assessment and treatment of disease in person 65 years or older
nervous system changes in geriatric pts
brain shrinks, number of neurons decrease, all senses decline, reaction time slows
dementia
slow onset of progressive disorientation, shortened attention span, and loss of cognitive function
chronic, generally irreversible condition that causes progressive loss of cognitive abilities, psychomotor skills, and social skills
Alzheimers disease
irreversible progressive brain disorder, characteristic brain anomalies
delirium
sudden change in mental state, consciousness, or cognitive processes, reversible physical ailment
affects 15% to 50% of hospitalized people aged 70 or older
hearing in geriatric pts
difficulty hearing high-frequency sounds
vision in geriatric pts
decreased visual ability, depth perception, & ability to accommodate to light, decreased tear production, decreased night vision, inability to see up close
presbyopia
difficulty to see up close
cataracts
clouding of normally clear lens of eye
blurry vision
glaucoma
group conditions damage optic nerve, caused by increased pressure (S/S: patchy/tunnel vision, halo around lights)
macular degeneration
deterioration central portion retina, macula - focus central vision of eye, degeneration central vision
retinal detachment
sudden loss vision, continuous flashes of light
taste in geriatric pts
decreased number of taste buds, less interest in eating
gi system in geriatric pts
reduced saliva, decreased sense taste, dentures, reduced gastric secretions, decreased blood flow to liver
s/s of changes to gi system
hematemesis, melena, dyspepsia, hepatomegaly, constipation, diarrhea
melena
dark/tarry stool
dyspepsia
indigestion
depatomegaly
enlarged liver