HRMN 3420- Test 1- Walker

Human Resource Management

-Making decisions

about people

-Based on policies,

practices, and systems

Theory of Reasoned Action

Beliefs --> Attitude --> Intention --> Behavior/Job Performance

Human Capital

Can create a sustainable, competitive advantage

-Valuable

-Rare

-Unimitatable

-No Substitutes

High Potentials (HIPOTs)

Gain the attention of the Executives

Performance Appraisal

The process through which an organization gets information on how well an employee is doing his or her job

Ethics

-Moral principles

-Right and wrong

The 5 Basic Employee Rights

1. Right of free consent

2. Right of privacy

3. Freedom of conscience

4. Freedom of speech

5. Right to due process

Right of free consent

-Can choose how to be treated

-No deception

Right of privacy

Can do as please in private life and what they choose to reveal

Freedom of conscience

Can refuse to do something that violates moral beliefs

Freedom of speech

Can criticize organization's ethics

Right to due process

Right to fair and impartial hearing

Evidence-based HR

Demonstrating that practices have a positive influence on the company's bottom line or key stakeholders (employees, customers, community, shareholders)

Corporate Social Responsibility

Concern for society's welfare

Strategic HR Management

-Used to gain or keep a competitive advantage

-Supports the organization's vision, mission, and strategy

Generalist

-Broad knowledge on everything

-Wide variety

Specialist

-In-depth knowledge

-Specific

-Expert

Professional Society

-A formal organization of people who share an interest in a particular subject or activity

-Society for Human Resource Management (SHRM)

Labor Force

All people willing and able to work

Internal Labor Force

An organization's actual employees

External Labor Market

Individuals actually seeking employment

Aging Workforce

-50% of workforce is over age 40

-Younger workers entering workforce at a slower rate

42% of immigrants are coming from ____________.

Asia

Knowledge Worker

-Employees whose main contribution is specialized

-Can easily move jobs

Empowerment

Authority to make decisions regarding all aspects

Engagement

Full involvement in one's work and commitment to one's job

High Performance Work System

Areas that work together seamlessly to give an organization an advantage in the competition environment

Expatriot

Working overseas

Outsourcing

Sending work to another US company

Off Shoring

Sending work to a foreign company

Psychological Contract

-What the company gives and what the employee gives in return

-Unspoken/unwritten expectations

Alternative Work Arrangements

-Independent contractors

-Temporary employees

-Contract employees

Disparate Treatment

-Intentional discrimination

-Individual treated differently

Adverse/Disparate Impact

-Not intentional

-Impacts 1 group compared with another

-4/5's Rule of Thumb (Less than 80%)

Affirmative Action

-An action or policy favoring those who tend to suffer from discrimination

-Contractors must develop one

Executive Order 11246

Requires all federal contractors to create an affirmative action plan designed to hire and promote women and minorities

Civil Rights Act of 1964

Prohibits discrimination of the "Big 5":

-Race

-Color

-National Origin

-Sex

-Religion

Age Discrimination Act

Protects those 40 and older

Disability

A physical or mental impairment that substantially limits one or more major life activities

(sight, hearing, walking, learning, breathing, and working)

Americans with Disabilities Act

-Protects people with impairments

-Employers must make reasonable accommodations

Family Medical Leave Act of 1993

-Allowed up to 12 weeks of unpaid leave for family needs

-Still able to keep job

Civil Rights Act of 1991

-Allows for jury trials

-Allows for both compensatory and punitive damages

-Made "Race and Sex Norming" illegal

-Quotas forbidden

Equal Employment Opportunity Commission

-Enforces most EEO Laws

-Receives and investigates complaints

-Issues guidelines

-Monitors hiring practices

Equal Opportunity Complaint

Must be filed within 180 days of the last incident

Quid Pro Quo

Something given with the expectation of receiving something in return

Hostile Environment

Working in a constant and uncomfortable sexual environment